IT Security and Systems Manager

YOUTH VILLAGES, INC.

5d

About The Position

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families. As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change. We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully. For more information, please visit www.youthvillages.org Essential Duties and Responsibilities: The IT Security and Systems Manager: Leads, mentors, and supports a team of system administrators by fostering a collaborative and high-performing work environment Oversees day-to-day operations of server, network, and system infrastructure Guides the team in the design, implementation, and maintenance of monitoring tools and solutions Coordinates and leads IT projects, ensuring timely and successful completion of initiatives Acts as a key resource for both the systems administration team and other IT teams by offering guidance and support on complex technical issues Drives cybersecurity initiatives by ensuring adherence to best practices and compliance standards Develops and enforces system policies, procedures, and documentation Provides advanced troubleshooting support for hardware, software, and network-related issues Collaborates with stakeholders to identify technology needs and solutions Monitors and report on system performance, uptime, and incident resolution metrics Additional Information: To perform this job successfully, an individual must be able to lift and transport moderately heavy equipment as needed and provide off-hours support when necessary.

Requirements

• Bachelor’s degree in Information Technology, Computer Science or related field (required)
• Equivalent experience may be considered
• 5+ years of experience in systems administration or IT infrastructure roles (required)
• 2+ years in a leadership or supervisory capacity (required)
• Strong understanding of server (Windows/Linux), networking, and cybersecurity fundamentals (required)
• Strong organizational skills and attention to detail
• Excellent written, verbal, and oral skills
• Ability to manage multiple priorities simultaneously
• Proficient with Microsoft Office products
• Ability to maintain a flexible schedule

Nice To Haves

• Industry certifications such as CompTIA Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, or similar (preferred)
• Experience with ITIL practices or project management methodologies (preferred)
• Familiarity with enterprise-level tools for monitoring, logging, and automation (preferred)

Responsibilities

• Leads, mentors, and supports a team of system administrators by fostering a collaborative and high-performing work environment
• Oversees day-to-day operations of server, network, and system infrastructure
• Guides the team in the design, implementation, and maintenance of monitoring tools and solutions
• Coordinates and leads IT projects, ensuring timely and successful completion of initiatives
• Acts as a key resource for both the systems administration team and other IT teams by offering guidance and support on complex technical issues
• Drives cybersecurity initiatives by ensuring adherence to best practices and compliance standards
• Develops and enforces system policies, procedures, and documentation
• Provides advanced troubleshooting support for hardware, software, and network-related issues
• Collaborates with stakeholders to identify technology needs and solutions
• Monitors and report on system performance, uptime, and incident resolution metrics

Benefits

• Medical, Dental, Prescription Drug Coverage and Vision
• 401(k)
• Time off: 2 week paid vacation (full-time) / 1 week paid vacation (part-time)
• 12 paid sick days per year
• 11 paid holidays
• Paid Parental Leave
• Mileage & Cell Phone Reimbursement (when applicable)
• Tuition reimbursement and licensure supervision
• Growth & development through continuous training
• Clinical and administrative advancement opportunities
• Benefits are excluded for variable status employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager