IT Systems Manager

At Home•Coppell, TX

About The Position

We are looking for a technical Development Manager to join the growing Digital E-Commerce Technology Team for At Home. The E-Comm Development Manager is responsible for leading one or more of the capability and feature teams working on new technology implementations, features and functionality, UI/UX enhancements, maintenance & support of the e-commerce and omnichannel software platforms and applications in support of At Home’s fast-growing e-commerce business.

Requirements

Proficiency in both front-end and back-end technologies: Including HTML, CSS, JavaScript, Typescript, Node.js, React, React Native.
Experience developing and troubleshooting integrations via web services - REST, SOAP, GraphQL, PostMan, etc.
Experienced at leading software development efforts via various methodologies: Agile, Scrum, Kanban etc.
Excellent communication and interpersonal skills: Ability to effectively communicate technical concepts to both technical and non-technical audiences.
Problem-solving and analytical skills: Ability to identify and resolve complex technical issues.
Leadership and management experience: Proven ability to lead and motivate a team of developers, including both internal and contractor.
Interpersonal skills including the ability to work effectively with individuals both internally and externally.
Excellent customer service skills, including strong written and verbal communication skills.
Ability to take the initiative and work independently with little supervision, and as part of a team.
Desire to work in a fast-paced, growing, deadline-driven environment
Bachelor's degree from a four-year college or university; or 5-10 years related experience in a development manager role preferably for an e-commerce or online retailer; or equivalent combination of education and experience.
Proven track record of getting things done within a fast paced, changing environment
Organizational skills, including the ability to prioritize and maintain effectiveness for yourself in order to meet deadlines and an environment with overlapping and potentially conflicting priorities.
Working ability to remain effective under stress and respond to pressure and changes in priority in a manner that is professional and productive.
Ability to remain flexible and adapt to changing priorities with promptness, efficiency and ease.
Proficient ability to communicate effectively with others using written and spoken English, including the ability to provide clear, constructive direction and feedback to team members.
Understanding of change management strategy and practice.

Nice To Haves

Experience developing via e-Commerce platforms such as SalesForce Commerce Cloud, Magento, Hybris, ATG, BigCommerce, Shopify, or others.
Experience building and maintaining e-Commerce websites.
Retail / B2C e-commerce experience in technologies such as payment gateways, tax software providers, etc. Plus site merchandising operations, reporting, site search & SEO, AB testing, campaign & promotions management and maintenance.
Experience with source code management using Git, GitFlow, BitBucket or equivalent.

Responsibilities

Technical Leadership: Provide technical guidance and mentorship for the development teams.
Project/Initiative Management: Oversee the entire software development lifecycle from requirements gathering through operations, ensuring the delivery of high-quality, performant, and scalable web and mobile features and capabilities.
Cross-functional Collaboration: work with teams and people from business and technology orgs. to ensure alignment and execution for all aspects of initiatives from design to implementation and operations.
Code Review and QA: provide ongoing guidance regarding coding standards and adherence to best practices.
Performance Optimization: work to identify and mitigate performance bottlenecks and continually work to optimize performance Task Statement.
Provide strong leadership, technical expertise, and the ability to bridge the gap between various stakeholders.
Collaborate with other team members to lead the agile development process, spanning front end, back end, QA, and product management utilizing process and communication tools such as JIRA.
Lead the teams to deliver continuous improvements to At Home’s e-commerce operations and order management processes (Buy Online Pickup In-Store, Local Delivery, and Ship from Store).
Design and implement ecommerce solutions that integrate industry-standard applications (OMS, CRM, CDP, Inventory Systems, WMS).
Ensure deliverables are SOX, PCI, and audit compliant to the At Home standards.