IT Security Administrator

SailPoint•Austin, TX

About The Position

This position will be responsible for IT account administration and JML (joiner-leaver-mover) management for all IT systems and business applications at the company - both internal and external facing. Responsibilities will include user administration of Active Directory, IAM/SSO, and SaaS application internal user and group accounts, working with system owners to maintain access, role, entitlement, and SOD (segregation of duties) matrices, and working with SailPoint’s customer and partner organizations to manage JML activities in all externally facing systems. This position will also support SailPoint’s Identity Team on all identity governance activities (access requests, access certifications, access modeling and predictive identity, SOD analysis, provisioning/deprovisioning, audit, compliance, etc). This is an exciting position in a high energy environment at one of the most consistently highest rated “best places to work” in Austin over the past 10 years.

Requirements

3+ years of user account administration experience in Active Directory at an enterprise level
Experience with Service Desk and Collaboration SaaS Applications.
Understanding of the fundamentals of SSO, IAM (identity access management), and IGA (identity governance and administration) systems and principles
Ability to manage complex cross-functional projects
Able to communicate with all levels of management
Ability to drive Innovation and maintain integrity of our processes and systems
Ability and desire to mentor and train others
Strong organization skills, ability to multi-task and determine and adjust priorities
Excellent PC / Technical skills
Detail-oriented and strong demonstrated initiative
Excellent verbal and written communication skills
Must be a self-starter with the ability to work independently or as part of a team
Must be able to work some nights and weekends when needed, available for on-call duty
Must be a US Citizen

Nice To Haves

Experience with enterprise CIAM platforms
Experience with enterprise IGA and PAM platforms
Experience with configuring and administering SaaS applications in an enterprise setting

Responsibilities

Performing provisioning, de-provisioning and account management/servicing across platforms (AD, SaaS applications and CIAM systems).
Modify and populate existing onboarding and access plans for application ecosystem. (Joiner-Mover-Leaver activities)
Communicate access and security procedures to end-users related to applications.
Liaise with business owners in maintaining up-to-date user roles, permissions, entitlement structures
Work with customer and partner teams to manage JML activities for externally facing systems
Support audit and compliance initiatives with the Identity Team in all identity governance functions (access requests, access modeling, certifications, SOD analysis, audit, compliance)
Perform account auditing across all SaaS applications
Manage company documentation, training, and workflows associated with user account management
Manage reporting, metrics, and analytics for all IT account administration activities
Respond to ticket escalations submitted by Desktop Support staff
Demonstrate professionalism and support directives of IT management
Other duties as assigned

Benefits

Health and wellness coverage: Medical, dental, and vision insurance
Disability coverage: Short-term and long-term disability
Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
Additional life coverage options: Supplemental life insurance for employees, spouses, and children
Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
Financial security: 401(k) Savings and Investment Plan with company matching
Time off benefits: Flexible vacation policy
Holidays: 8 paid holidays annually
Sick leave
Parental support: Paid parental leave
Employee Assistance Program (EAP) and Care Counselors
Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
Health Savings Account (HSA) with employer contribution