IT Regional Technician

RoviSys • Holly Springs, NC

1d • $22 - $25 • Onsite

About The Position

As an IT Regional Technician at RoviSys, you will coordinate regional IT operations, ensuring reliable infrastructure, security, and end-user support. This role combines hands-on technical expertise in multiple disciplines, driving operational excellence and aligning IT initiatives with business goals.

Requirements

• 1–2 years of IT experience or equivalent education (preferred).
• Solid understanding of networking concepts (wired/wireless, DNS, DHCP).
• Hands-on experience with laptops, servers, and network troubleshooting.
• Strong problem-solving, communication, and leadership skills.
• Ability to manage multiple tasks and prioritize.
• Strong English language skills (written and verbal)
• Ability to safely lift up to 75 lbs., work in confined spaces, climb ladders.
• Ability to work sitting/standing extended periods of time.
• Full-time in office presence required (5-day work week).
• Occasional travel to our other offices as needed.

Nice To Haves

• Knowledge of Active Directory/M365; VMware vSphere and Dell hardwre a plus.

Responsibilities

• Deliver Tier 1–2 technical support and resolve hardware/software issues promptly.
• Computer systems and software setup, maintenance, and auditing.
• Train staff on IT tools and best practices.
• Maintain accurate documentation of issues and resolutions in ticketing system.
• Perform malware detection and remediation across regional devices.
• Oversee IT asset lifecycle and ensure compliance with procurement policies.
• Manage vendor relationships and negotiate service agreements.
• Coordinate physical hardware setups including desk setups and AV equipment in conference rooms.
• Maintain office security systems (access control, alarms, cameras).
• Maintain and optimize regional IT infrastructure and network performance.
• Implement security measures and assist with data center upgrades.
• Support infrastructure planning and execution for scalability and reliability.
• Foster clear communication with internal teams.
• Deliver IT security awareness training and ensure compliance with company policies.
• Administer Active Directory and Microsoft 365 environments.
• Lead small to medium IT projects.
• Maintain internal documentation and assist with security event remediation.
• Prioritize tasks and coordinate with cross-functional IT teams.
• Other duties as assigned.

Benefits

• Competitive Hourly Rate: $22-25/hr, depending on experience
• Full Benefits Package: Medical, dental, and vision coverage
• Retirement Ready: 401(k) with company match
• Time Off: Generous PTO which includes vacation, holidays, and unlimited personal time
• Grow With Us: Ongoing training, certifications, and professional development support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed