IT Project Leader

Aramark•Philadelphia, PA

About The Position

Aramark Healthcare+ is seeking an IT Project Management Specialist with CBORD experience. This role provides senior project leadership for ARAMARK Healthcare technology deployments, specifically including the CBORD Nutritional Service Suite (NSS), ensuring successful delivery across multiple sites and stakeholders. The specialist is accountable for end-to-end planning, execution, governance, and communication for complex IT initiatives, ensuring they are delivered on time and within budget. The position involves leading cross-functional teams and third-party partners to achieve scope, schedule, and quality targets, defining project objectives and success metrics, managing risks and dependencies, and providing executive-level status reporting and decision support throughout the project life cycle.

Requirements

Bachelor’s degree in Management, Computer Science, or a related field required
7+ years of progressive experience in project/program management, professional services, engineering/IT management, or IT portfolio management, including leadership of complex, cross-functional initiatives.
Demonstrated experience delivering large-scale implementations with executive stakeholder management.
Strong consultative, listening, communication, and analytical skills; ability to translate business needs into actionable delivery plans.
Expertise in risk/issue management, change control, and dependency management; critical thinker with strong judgment and initiative.
Proven ability to influence and negotiate effectively at all levels, including senior leadership; excellent written and verbal communication skills.
Experience with project financial management (budgeting, forecasting, vendor management) and with standard PM tools and methodologies.
Healthcare experience required.
CBORD experience required

Nice To Haves

Master’s degree preferred.
Multi-site deployments strongly preferred
Administrative food system experience with CBORD NSS or CBORD NetMenu preferred.

Responsibilities

Lead project delivery from initiation through closeout for complex, multi-site healthcare technology deployments; establish governance, project controls, and delivery standards.
Partner with senior leadership and key stakeholders to define business outcomes, scope, milestones, success metrics, and acceptance criteria.
Develop and maintain integrated project plans, resource plans, and communications plans; ensure alignment across business, clinical, IT, and vendor teams.
Own project financials including budget development, forecasting, variance analysis, and change control; manage project procurement activities in alignment with approval and ordering processes.
Manage project risks, issues, assumptions, and dependencies; proactively identify potential crises and implement mitigation and contingency plans.
Provide clear, timely communication of expectations, decisions, and progress to project teams and stakeholders; produce executive-ready status reporting and facilitate steering updates as needed.
Lead and coordinate internal resources and external vendors/consultants; negotiate priorities and timelines, and resolve cross-functional conflicts and constraints.
Plan and lead implementation readiness activities (cutover planning, site readiness, training coordination, and go-live support) to ensure operational adoption.
Oversee quality management throughout the project life cycle, including deliverable reviews, testing coordination, and post-implementation stabilization.
Serve as lead trainer for onsite user training and CBORD Administrator training classes; ensure training materials and delivery meet deployment standards.
Coach and mentor project team members on project management practices, tools, and stakeholder engagement.
Coordinate Help Desk support coverage as assigned during deployment and stabilization periods.