IT Product Manager - Digital Banking

United Nations Federal Credit Union•New York, NY

2d•Hybrid

About The Position

Provide planning, development, and continuous improvement of digital banking experiences in partnership with senior product leaders. Own assigned product areas, collaborate closely with business and technology teams, and deliver reliable member-focused digital solutions. This position is hybrid. NYC Salary range: $105,468 - $125,168 annually; compensation is commensurate to geographic location.

Requirements

Bachelor’s degree in Computer Science or a related field
3–5 years of experience in product management or a related role
Experience delivering digital or web‑based products using Agile/Scrum
Experience managing digital or web based products using Agile/Scrum practices
Familiarity with online and/or mobile banking products

Nice To Haves

Financial services experience a plus
Ability to define epics, features, and user stories and translate ideas into actionable backlog items
Comfort working with data, metrics, and business goals to help prioritize product work

Responsibilities

Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
Drive digital banking product vision, roadmap, and delivery plans in partnership with senior leaders.
Own and manage assigned features and functional areas within the digital banking platform.
Collaborate with cross-functional teams (business, technology, marketing, and support) to deliver and enhance digital products.
Gather and translate business and member needs into clear product requirements, user stories, and acceptance criteria.
Prioritize features based on member needs, business value, and data-driven insights.
Communicate product plans, progress, and outcomes to internal stakeholders.
Coordinate and support product launches, including go-to-market execution and post-release activities.
Monitor product performance and drive continuous improvement.
Maintain and refine product backlogs while supporting Agile delivery practices.
Serve as the primary point of contact for assigned product areas.
Ensure products meet all regulatory and compliance requirements.
Model UNFCU’s mission, values, and service excellence standards.
Perform additional responsibilities as assigned.
Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.