IT Product Management Professional

Humana•Tampa, FL

21h•Hybrid

About The Position

Become a part of our caring community and help us put health first We are seeking an IT Product Management Professional to support product and service design for applied AI solutions, contributing to innovation and product development for our AI platform teams. This role blends product thinking with hands-on design work to help create intuitive, scalable AI products that deliver positive user experiences. The ideal candidate will have experience working on enterprise AI products, supporting ideation and prototyping, and contributing to design systems that enable teams to build efficiently. Product Strategy & Vision Contribute to product vision and strategy for applied AI solutions within assigned projects. Translate business objectives and user needs into compelling product roadmaps and design strategies Apply product principles and user experience standards within assigned projects. Conduct market research, competitive analysis, and user research to inform product direction. Support measurement of product success metrics, KPIs, and user satisfaction. Support product positioning and go-to-market activities. Design & Innovation Leadership Contribute to product design for assigned AI applications, including GenAI interfaces, conversational AI, and intelligent automation. Participate in ideation sessions, design sprints, and workshops to support product development. Create high-fidelity prototypes, wireframes, and interactive mockups to communicate product vision. Design intuitive user interfaces and experiences for AI-powered tools, dashboards, and applications. Contribute to design systems, component libraries, and UI/UX patterns for AI products. Apply human-centered design principles and design thinking methodologies to support problem solving. Support innovation and assist with experimentation, A/B testing, and iterative design approaches Framework & System Design Assist in developing reusable product frameworks and design patterns to support team productivity. Assist with design systems, guidelines, templates, and best practices for AI product development. Assist with product playbooks and frameworks for AI use cases. Assist with service design frameworks for assigned AI solution delivery. Support information architecture standards and data visualization principles within team scope. Assist with interaction design patterns for AI/ML experiences. Assist with accessibility standards and inclusive design guidelines for AI products User Research & Insights Support user research to understand needs, behaviors, and pain points for AI product users. Assist with usability testing, user interviews, and feedback sessions to validate product designs. Assist in creating user personas, journey maps, and service blueprints for AI solutions. Support analysis of user behavior data and product analytics to identify design improvements. Support synthesis of research findings into insights and design recommendations. Support feedback loops between users, product teams, and platform teams Use your skills to make an impact

Requirements

Experience 2+ years in product design, service design, UX/UI design, or product management roles
Demonstrated experience designing AI/ML products and platforms in enterprise environments
Proven track record of creating successful digital products from concept to launch
Hands-on experience building design systems, frameworks, and reusable components
Strong background in both consumer-facing and enterprise B2B product design
Experience designing conversational AI interfaces, GenAI applications, or intelligent automation tools
Experience leading design for data-driven applications and analytics platforms
Expert-level proficiency with design tools (Figma, Sketch, Adobe Creative Suite, Miro, FigJam)
Advanced proficiency in user experience (UX) design, user interface (UI) design, and interaction design
Strong understanding of visual design principles, typography, color theory, and layout
Experience with design thinking, human-centered design, and service design methodologies
Proficiency in prototyping tools and techniques (high-fidelity mockups, interactive prototypes, animations)
Knowledge of front-end technologies (HTML, CSS, JavaScript/React) to collaborate effectively with engineers
Understanding of accessibility standards (WCAG) and inclusive design practices
Experience with data visualization and designing for complex data sets and analytics
Deep understanding of AI/ML concepts and their implications for product design
Experience with GenAI platforms (ChatGPT, Claude, Gemini) and prompt engineering
Knowledge of RAG architectures, vector databases, and retrieval systems for AI applications
Understanding of conversational AI design patterns and natural language interfaces
Knowledge of responsible AI principles, bias mitigation, and ethical AI design
Understanding of API design and integration patterns for AI services
Experience designing for uncertainty, model confidence, and AI explainability
Strong user research skills including interviews, surveys, usability testing, and ethnographic studies
Experience with quantitative and qualitative research methodologies
Product strategy development including roadmap planning, feature prioritization, and backlog management
Ability to synthesize complex information and translate insights into actionable product requirements
Experience with agile methodologies and iterative design processes
Ability to build business cases and ROI models for product investments
Strong problem-solving skills with ability to balance innovation and execution
Strong storytelling and presentation skills for communicating design vision
Strong collaboration skills within and across immediate teams.
Ability to give and receive constructive design feedback
Awareness of industry trends, emerging technologies, and best practices in AI product design

Responsibilities

Contribute to product vision and strategy for applied AI solutions within assigned projects.
Translate business objectives and user needs into compelling product roadmaps and design strategies
Apply product principles and user experience standards within assigned projects.
Conduct market research, competitive analysis, and user research to inform product direction.
Support measurement of product success metrics, KPIs, and user satisfaction.
Support product positioning and go-to-market activities.
Contribute to product design for assigned AI applications, including GenAI interfaces, conversational AI, and intelligent automation.
Participate in ideation sessions, design sprints, and workshops to support product development.
Create high-fidelity prototypes, wireframes, and interactive mockups to communicate product vision.
Design intuitive user interfaces and experiences for AI-powered tools, dashboards, and applications.
Contribute to design systems, component libraries, and UI/UX patterns for AI products.
Apply human-centered design principles and design thinking methodologies to support problem solving.
Support innovation and assist with experimentation, A/B testing, and iterative design approaches
Assist in developing reusable product frameworks and design patterns to support team productivity.
Assist with design systems, guidelines, templates, and best practices for AI product development.
Assist with product playbooks and frameworks for AI use cases.
Assist with service design frameworks for assigned AI solution delivery.
Support information architecture standards and data visualization principles within team scope.
Assist with interaction design patterns for AI/ML experiences.
Assist with accessibility standards and inclusive design guidelines for AI products
Support user research to understand needs, behaviors, and pain points for AI product users.
Assist with usability testing, user interviews, and feedback sessions to validate product designs.
Assist in creating user personas, journey maps, and service blueprints for AI solutions.
Support analysis of user behavior data and product analytics to identify design improvements.
Support synthesis of research findings into insights and design recommendations.
Support feedback loops between users, product teams, and platform teams

Benefits

Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

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