IT Operations Specialist ISSO

Spectrum Control•Philadelphia, PA

3d•Onsite

About The Position

At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first! The IT Operations Specialist II/ISSO installs, configures, and troubleshoots desktop PCs, laptops, thin clients, servers, networks, and related software and peripherals; possesses a basic working knowledge of computer networking and network troubleshooting; ensures all PC hardware, software and network connectivity/access problems are resolved in a timely manner by prioritizing support tickets; including in-person, remote or phone support. Additionally, this position has the responsibility of acting as the ISSO for classified systems located in the facility; therefore, a security clearance or the ability to attain one is required.

Requirements

Associate's Degree
3-7 years Information Technology OR Equivalent combination of education and experience
Obtain secret level security clearance and will need to complete Risk Management Framework (RMF) training.

Nice To Haves

Bachelor’s Degree
CompTIA Security+
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees in the organization.
Knowledge of ITAR and EAR regulations.
Certifications: Security+
Holds secret level security clearance.
Familiarity with or trained in Risk Management Framework related to classified systems.

Responsibilities

Installs, configures, upgrades, and maintains end user computer systems and user access rights per corporate standards.
Performs network troubleshooting to isolate and diagnose common network problems.
Supports hardware and software components as required and can troubleshoot PCs, printers, copiers, switches and servers, and phones.
Installs, configures, upgrades, and maintains end user computer and phone systems.
Provides support and training for standard company software.
Possesses technical knowledge and can administer a network operating system environment.
Interfaces with IT management and other IT personnel for overall equipment standardization and hardware requirements.
Performs weekly audits of in scope systems.
Maintains monthly systems and malware updates for in scope systems.
Performs quarterly security assessments of in scope systems.
Interfaces with the Defense Counterintelligence and Security Agency (DCSA).
Performs other ISSO duties as directed by the Corporate ISSM.
Supports the infrastructure team and assists with configurations and deployments.