IT Operations Intern - 2026 Summer

Blue Cross Blue Shield North Dakota • Fargo, ND

2d • $15 - $20 • Onsite

About The Position

You likely know us as an insurance company, but that’s just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. It’s a mission we take seriously. We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota. This uncompromising goal requires caring, innovative people who are ready and willing to help create a new level of health and well-being in North Dakota and beyond. This opportunity is eligible for an onsite work arrangement based out of our Fargo, North Dakota office location. We empower our employees to find a work style that is best for them. Learn more at Life at Blue | BCBSND . This BCBSND Internship will start on June 1, 2026. This is a full-time opportunity in the summer months, with the potential for part time hours (16 hours per week) in the fall, depending on business needs and intern availability. We offer flexibility within our core business hours of 8:00 a.m. to 4:30 p.m. We're looking for an intern that can bring fresh perspectives, new ideas, and approaches, while fostering innovation and creative problem-solving! The Intern position is a formal training/development position with specific responsibilities within a defined functional area. Each intern has an individual work plan outlining specific duties and projects for the duration of the internship as well as overall goals for the internship period. A designated mentor will provide supervision, guidance and support.

Requirements

• Currently completing post-secondary studies in a specified field or a recent graduate with a degree in Information Technology, Computer Science or a related field.
• Possesses strong written and verbal communication skills.
• Organized and attentive to detail.
• Ability to take initiative in a team environment.
• Collaborates with team members, mentors, and leaders within the organization.
• Coachable with a highly motivated work ethic.
• Intermediate Microsoft Office skills.
• Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards

Responsibilities

• Works with employees to upgrade laptops to a newer model.
• Assists with walk-in’s that have requested hardware.
• Assists with hardware replacements and shipping hardware.
• Completes the proper documentation for changes when replacing hardware.
• Completes IT service catalog requests (both hardware and software related).
• Researching and resolving incidents (both hardware and software related), then documenting the resolution steps.
• Learns organizational processes and procedures to support department staff with general tasks and projects.
• Develops professional skills through on-the-job learning, technical training and department exposure.
• Builds relationships with internal and external stakeholders.
• Develops an understanding of what each department does within the organization through cross functional meetings and informational sessions.
• Demonstrates professional workplace behaviors, is punctual and presents an appropriate appearance.
• Performs other duties as assigned by designated leader and/or mentor.
• Performs work under direct supervision.
• Handles basic issues and problems and refers more complex issues to higher-level staff.

Benefits

• Encouraged paid time off including paid holidays.
• 4 hours of paid volunteer time with a $200 donation to a charity of your choice upon completion of all volunteer hours.
• Employee recognition, community initiative events and yearly company outings.
• Workplace flexibility offering different options for working arrangements and the freedom to make time for important commitments.
• 401k eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed