IT Intern - Summer 2026

Enchanted Rock Management LLC•Houston, TX

just now•Hybrid

About The Position

We are ERock! Enchanted Rock is a leader and innovator in distributed energy. Enchanted Rock has responded to long-term trends in electricity by becoming the first smart-grid supplier to US energy consumers. The company installs, operates, and integrates its highly flexible, low-cost, and quick-response distributed generation to increase reliability and stability, reduce costs and decrease carbon footprint. At Enchanted Rock, our backup generators ensure that customers will never be without power, allowing their business to operate normally when there is an outage in the area. Our innovative approach provides customers with highly reliable, ultra-clean backup generation at a fraction of the cost of traditional backup solutions. We seek those who share our commitment to customer service, innovation, and ingenuity.

Requirements

Currently pursuing a degree or certification in IT, or related field
2 years of basic computing knowledge, including troubleshooting Windows and macOS, user account support, and software installation updates.

Nice To Haves

Software and computer proficiency
Strong interpersonal skills
Expertise in laptop/desktop maintenance and basic computing knowledge.
Initiative, collegiality, resourcefulness, or professionalism.
Interest or demonstrated experience with computer software or hardware.
Desire to learn and participate in a dynamic, fast-moving team.
Certifications in IT helpdesk fundamentals

Responsibilities

Assisting with IT Help desk calls, scheduling, and support tickets resolution.
Providing excellent end-user technical support.
Performing computer imaging, staging and installation
Documenting and assisting with the maintenance of IT standards.
Under the guidance of IT staff, inventory technology equipment and software.
Set up video conferencing sessions and other items as needed to assist IT staff.
Field work and interacting with customers.
Ensure work orders are organized and structured; schedule them promptly and efficiently.
Independently execute technical instructions with minimal supervision and guidance.?
Prioritize projects and services to minimize user interruption and down time.
Employ a customer service approach and present information about technical issues clearly, both verbally and in writing.
Perform other related duties as required within the IT Team.