IT Operations Engineer (EUC)

Hitachi•Pittsburgh, PA

40d•Onsite

About The Position

HITACHI RAIL is looking for an enthusiastic self-motivated IT Operations Engineer who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. This position is based in Pittsburgh, PA.

Requirements

[Network] Configure hardware and implement security measures. Network planning and performance monitoring
Troubleshoot network connectivity problems and issues
Document network configurations and changes
Perform network upgrades and maintenance
Strong understanding of networking concepts and protocols (TCP/IP, DNS, WAN/LAN, VLANS, SDWAN, MPLS, BGP, SSL and IPsec VPN, Core Switching and Routing, etc.)
[Systems] Operating Systems (Windows, Linux RedHat) Optional: AIX, vIOS
[Virtualization] Experience with virtualization technologies like VMWare (mandatory), Hyper-V, Nutanix, KVM, proxmox…
Strong knowledge in SAN, NAS and related environment (e.g., Fiber Channel, iSCSI)
Monitoring and optimizing the performance of virtualized resources, including CPU, memory, and storage.
Deploying and managing virtual machines (VMs) and virtual desktops across the virtualized environment.
Manage Storage Ensure data integrity, security, and accessibility across various storage platforms
[Backup] Monitor backup jobs daily to verify successful completion and troubleshoot any failures or anomalies.
Manage backup infrastructure, including software Veeam, Commvault (mandatory) and hardware (e.g., tape libraries, NAS/SAN).
Perform regular restore tests to validate backup reliability and ensure compliance with recovery time objectives (RTO) and recovery point objectives (RPO)
Experience with the following areas/products: Fortinet products e.g. FortiManager, FortiWeb and FortiAnalyzer.
Cisco products. Catalyst, Nexus, Enterprise Wireless, ISE, Mobility Express.
Dell, Hpe, IBM
MFA, 2FA, OKTA
Minimum of 5 years of experience in Networking/Infrastructure Engineering
Bachelor’s Degree in an IT related field
English Proficiency

Nice To Haves

Cisco CCNA Certification
VMWare Certification
Fortinet Certification

Responsibilities

Design implement and manage the organization's computer systems and networks
Monitor and maintain IT infrastructure, including servers, networks, and cloud environments
Ensure system availability, performance, and scalability through proactive monitoring and tuning
Ensure secure environment by proactively planning and patching/upgrading services, servers, network devices
Automate operational processes using scripting and configuration management tools
Implement and enforce security policies and procedures
Manage backups, disaster recovery plans, and business continuity strategies
Collaborate with Service Desk, Application and Cyber Security Teams
Maintain documentation for systems, processes, and procedures
Troubleshoot Level 3 and resolve system and network issues in a timely manner
Participate in on-call rotation and incident response