IT Operations Engineer (EUC)

Hitachi • Pittsburgh, PA

13d • Onsite

About The Position

HITACHI RAIL is looking for an enthusiastic self-motivated IT Operations Engineer who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. This position is based in Pittsburgh, PA.

Requirements

• [Network ] Configure hardware and implement security measures. Network planning and performance monitoring
• Troubleshoot network connectivity problems and issues
• Document network configurations and changes
• Perform network upgrades and maintenance
• Strong understanding of networking concepts and protocols (TCP/IP, DNS, WAN/LAN, VLANS, SDWAN, MPLS, BGP, SSL and IPsec VPN, Core Switching and Routing, etc.)
• [Systems] Operating Systems (Windows, Linux RedHat) Optional: AIX, vIOS
• [Virtualization] Experience with virtualization technologies like VMWare (mandatory), Hyper-V, Nutanix, KVM, proxmox…
• Strong knowledge in SAN, NAS and related environment (e.g., Fiber Channel, iSCSI)
• Monitoring and optimizing the performance of virtualized resources, including CPU, memory, and storage.
• Deploying and managing virtual machines (VMs) and virtual desktops across the virtualized environment.
• Manage Storage Ensure data integrity, security, and accessibility across various storage platforms
• [Backup] Monitor backup jobs daily to verify successful completion and troubleshoot any failures or anomalies.
• Manage backup infrastructure, including software Veeam, Commvault (mandatory) and hardware (e.g., tape libraries, NAS/SAN).
• Perform regular restore tests to validate backup reliability and ensure compliance with recovery time objectives (RTO) and recovery point objectives (RPO)
• Experience with the following areas/products: Fortinet products e.g. FortiManager, FortiWeb and FortiAnalyzer.
• Cisco products. Catalyst, Nexus, Enterprise Wireless, ISE, Mobility Express.
• Dell, Hpe, IBM
• MFA, 2FA, OKTA
• Minimum of 5 years of experience in Networking/Infrastructure Engineering

Nice To Haves

• Cisco CCNA Certification
• VMWare Certification
• Fortinet Certification

Responsibilities

• Design implement and manage the organization's computer systems and networks
• Monitor and maintain IT infrastructure, including servers, networks, and cloud environments
• Ensure system availability, performance, and scalability through proactive monitoring and tuning
• Ensure secure environment by proactively planning and patching/upgrading services, servers, network devices
• Automate operational processes using scripting and configuration management tools
• Implement and enforce security policies and procedures
• Manage backups, disaster recovery plans, and business continuity strategies
• Collaborate with Service Desk, Application and Cyber Security Teams
• Maintain documentation for systems, processes, and procedures
• Troubleshoot Level 3 and resolve system and network issues in a timely manner
• Participate in on-call rotation and incident response

Benefits

• Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, a Retirement Savings Plan, and Paid Vacation.
• We also offer a number of Work/Life Programs such as Flextime and a variety of Training and Development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees