IT Operations Coordinator

Middlebury College • Middlebury, VT

7d • $24 - $31 • Hybrid

About The Position

The IT Operations Coordinator, OCIO reports to the ITS Director for Enterprise Architecture and Planning as a team member within the Office of the CIO (OCIO). The IT Operations Coordinator’s responsibilities include project and process coordination, financial tracking and bookkeeping, scheduling, and other administrative tasks to ensure efficiency, compliance, and smooth departmental operations across Middlebury’s Information Technology Services organization. This is a full-time, benefits eligible, hourly position with a hiring range of $24.47 - $30.59 per hour.

Requirements

• Bachelor's degree and/or demonstrated knowledge and practical experience with detailed bookkeeping and financial tracking, preferably within a non-profit, or private higher education setting.
• Minimum of three to five years of experience providing high-level, confidential administrative and executive support to a senior leader, preferably in a technology or academic setting.
• Understanding of the operational structures, organizational cycles, and unique financial or regulatory requirements of a private higher education institution.
• Exceptional organizational, time management, and scheduling skills, with demonstrated ability to manage competing priorities, projects, and calendars.
• Excellent verbal and written communication skills with the ability to interact professionally and effectively with all levels of staff, faculty, students, and external partners.
• Excellent critical thinking, analytical, and problem-solving skills.
• Advanced proficiency with common office software (e.g., Microsoft Office and/or Google Workspace), email, spreadsheets, and office productivity suites. Experience with financial systems/ERP software. Experience using databases, reporting tools and understanding outputs.
• Proven ability to handle sensitive and confidential information with discretion, integrity, and professionalism.
• Ability to work independently and as a part of a team but also self-motivated. Ability to bring a proactive approach to identifying potential administrative issues and developing effective solutions independently.
• Must have excellent communication, organizational, and interpersonal skills and the ability to juggle multiple tasks in a fast-paced environment
• Reliable and predictable attendance during standard business hours.
• An offer for this position is contingent upon successful completion of a criminal background check and references.

Responsibilities

• Assist in the coordination and monitoring of key operational processes, such as IT change management, project timelines, and annual budget planning cycles.
• Manage relationships with vendors and external service providers and facilitate the contract lifecycle.
• Coordinate and track financial and business activities for the ITS department, including processing invoices, purchase orders, expense reports, and reconciling monthly budget reports.
• Assist with the procurement processes for the ITS department and ensure compliance with institutional purchasing policies.
• Provide comprehensive, confidential administrative support to members of the Office of the CIO, including managing calendars, handling correspondence, preparing presentation materials, and organizing logistics for meetings and events.
• Coordinate various administrative activities for the ITS leadership team, including scheduling and preparing materials for director-level meetings and tracking follow-up actions and decisions.
• Act as an administrative point of contact and liaison between the Office of the CIO, other campus departments, vendors, external partners, and key stakeholders.
• Maintain and organize confidential departmental financial records, budget control, and internal bookkeeping, including files, contracts, official records, and organizational documents, ensuring easy retrieval.
• Work with Middlebury’s finance department to ensure proper allocation, financial reporting, and alignment with institutional policies.
• Other duties, as may be assigned from time to time.

Benefits

• Middlebury offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits, and a generous time-away program - up to 34 days per year, increasing as the term of service lengthens.
• Employees are eligible for robust educational assistance programs.
• MiddCard Privileges: access to athletic facilities, discounts at the college store, library privileges, and cultural and sporting events. Spouses or domestic partners are eligible to receive a card with the same privileges.
• Discounts on season passes at Middlebury College's Snow Bowl, the Ralph Myhre Golf Course and the Rikert Outdoor Center.
• Access to our Partner Inclusion Program that provides comprehensive support services to the spouses and partners of Middlebury employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees