IT Network Technician

NANA Regional Corporation•Saint Louis, MO

42d•Onsite

About The Position

The Network Technician's responsibilities include troubleshooting hardware, software, and network issues, managing network settings, maintaining network equipment, and implementing network security measures. This role requires the ability to obtain TS/SCI clearance. The ideal candidate should be able to diagnose and resolve problems quickly, have excellent problem-solving skills, and the ability to work well under pressure. Proficiency in managing network devices such as routers, switches, and servers is essential. Familiarity with facilities operations systems a plus to include such systems as SCADA, PSAM, fire alarm systems, elevator control systems irrigation and other systems a plus.

Requirements

Proven work experience as a Network Technician or similar role in IT.
Familiarity with Microsoft Office applications.
Will need to interface with multiple stand-alone vendor systems.
Experience with network diagnostic, monitoring and analysis tools.
Solid understanding of network operating systems.
Ability to effectively communicate orally and in writing in a professional and effective manner.
Must be a U.S citizen.
Must be able to obtain TS/SCI.
Degree in Computer Science, Information Technology or related field.
Certification in IT or Network architecture.

Nice To Haves

Knowledge of fire alarming, elevator, SCADA, water filtration, building management, gas detection, and irrigation systems is desired.

Responsibilities

The Computer Operator III processes a range of scheduled routines.
In addition to operating the system and resolving common error conditions, this worker diagnoses and acts on machine stoppage and error conditions not fully covered by existing procedures and guidelines (e.g., resetting switches and other controls or making mechanical adjustments to maintain or restore equipment operations).
In response to computer output instructions or error conditions, the Computer Operator III may deviate from standard procedures if standard procedures do not provide a solution and refers problems which do not respond to corrective procedures to a person of supervisory or higher individual contributor level.
Install, configure, and maintain network equipment and services.
Diagnosing and resolving network issues, ensuring seamless data communication and connectivity.
Perform network maintenance and system upgrades.
Make hardware and software updates.
Move equipment as needed in the facility, relocate or rearrange hardware as the mission changes.
Monitor system resource utilization, trending, and capacity planning.
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.