IT Network System Specialist

ALLIANCE SAFETY COUNCIL•Baton Rouge, LA

62d•Onsite

About The Position

The Network System Specialist for the Alliance Safety Council is to maintain the networks, test and deploy systems, diagnose and correct hardware or software problems.

Requirements

Strong Documentation Skills
Strong Customer Service Skills
Strong Organization Skills
Must understand the concept of integration
Communicating in a professional and effective manner
Have a meticulous and organized approach to work
Thoroughness and attention to detail
Process teamwork and communication skills
Have patience and the ability to remain calm in a crisis
Must be flexible and knowledgeable in functions of the IT Department
practical job experience in working with networking, OS, and support desk functions
Requires knowledge and understanding of the English grammar
A two (2) year degree in a field related to software, hardware, or information systems or high school education/GED plus at least 2 years’ experience in network administration.

Responsibilities

Monitors desktop support for end-users including software support and training as well as hardware break-fix issues.
Work with technology stack hardware to include servers (HP/Dell), storage (Pure), and Fortinet networking.
Manage Active directory/Azure Active directory, windows files terminal servers, group policy and exchange services.
Issues, and deploys M/O365 accounts, licensing, M365 suite and support for all users.
Monitor Software Support for business solutions (Adobe, Snagit, Sage etc).
Work with Server OS 2016/2019/2022.
Management of Security Cameras & perimeter security.
Maintenance and deployment of Website servers from OS down.
Monitors backups, maintenance and data protection for business-critical resources.
Work with Route 53 for DNS entries and manipulate DHCP within Fortinet stack.
Works with VMware to manipulate VMs.
Programming skills using PowerShell.
Deployment and monitoring of VM services within cloud infrastructure (OS down).
Asset management for all company resources to include classroom A/V technology.
Management and monitoring of software and Voip phone services.
Other duties/tasks as may be assigned.