Network Specialist / System Administrator

ROBERT E MASON & ASSOCIATES INC-posted 3 days ago
Full-time • Mid Level
Onsite • Aiken, SC
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As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers. Under the Robert E. Mason & Associates, Inc. umbrella there are two divisions: R.E. Mason and Apperture Solutions. R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper. Apperture Solutions is a technology independent, professional consulting, and implementation services firm. Apperture Solutions offers Data Enablement, Production Optimization, Operations Management, and Other Value-Added Services. Apperture Solutions partners with other providers to offer our customers the technologies and solutions that fit their needs. We are currently offering an opportunity for a Lifecycle Engineer to serve full time at Key Customer location near Aiken, SC. The successful candidate would assist our growing team at that Customer Location supporting the Process Control and Cyber Security Teams in the development, delivery, maintenance and optimization of the state-of-the-art process control software called “DeltaV”. The Lifecycle Engineering team maintains “DeltaV” from installation to its end-of-life. Candidates must be able to work with customers in a professional manner while working under pressure during process startups and while troubleshooting issues. Typically, scopes of work include control panel grounding verification and commissioning, software installation and staging of server and network equipment, performance audits, performing cybersecurity assessments and system patching, designing virtual computer infrastructure, and troubleshooting electrical and equipment issues.

  • Performs configuration management and release engineering tasks to ensure new software product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable.
  • Designs and plans standard network systems.
  • Conducts testing of network systems.
  • Provides specifications and detailed schematics for network architectures.
  • Performs operational analysis and effectiveness analysis of existing control strategies
  • Maintains software configuration management tools to support configuration identification, control, reporting, and delivery of both internally developed software and externally purchased commercial-off-the-shelf (COTS) software products.
  • Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, switchers, firewalls, hubs, bridges, gateways, etc.
  • May build. design and implement training models.
  • Analyze and Troubleshoot DeltaV and network issues
  • Works primarily with internal contacts and has some contact with customer on routine matters.
  • Must have technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, switchers, firewalls, hubs, bridges, gateways, etc.
  • Work is reviewed upon completion for adequacy in meeting objectives.
  • Works frequently across organization and with customers on difficult technical issues associated with specific projects.
  • Ability to respond to Emergency Service Requests as needed
  • Ability to meet project team commitments and deadlines
  • Ability to work independently and as part of customer project team
  • Ability to provide clear and timely written documentation including field service reports, project updates, and time and expense reports
  • Excellent oral and written communication
  • Desire to participate in on-going learning (latest technologies)
  • Ability to transition back and forth between several tasks
  • Knowledge of Industry safety Practices and PPE
  • Be a United States Citizen with a valid driver's license
  • B.S. Degree in Computer Engineering, Information Technology, Electrical Engineering, Software Engineering, Computer Science or similar technical degree
  • 3-5 years of relevant experience
  • Team/Project Leadership
  • System Administration Capabilities
  • Install and Troubleshoot Microsoft Operation Systems
  • Troubleshoot Computer Related Issues
  • Networking, Switches and Firewalls
  • Backup & Recovery Solutions
  • Cybersecurity
  • Data Integration & Data Historians
  • Virtualization
  • DeltaV Distributed Control System
  • Asset Management Suite (AMS)
  • Participation in the Employee Stock Ownership Program (ESOP)
  • Retirement plan, including a Safe Harbor contribution
  • Medical / Dental / Vision Insurance
  • Employer paid Life Insurance and Long-Term Disability Insurance
  • Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
  • Paid Parental Leave
  • Paid company holidays
  • Career Development Program
  • Retirement and Financial Wellness program
  • Employee Assistance Program (EAP)
  • Alternative/Hybrid Work Schedules
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