IT Network Engineer
About The Position
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Trillium Health Resources has a career opening for an IT Network Engineer to join our team! The IT Network Engineer is responsible for the administration, deployment, monitoring, upgrading, and support of all Information Technology related systems, including servers, PCs, LAN/WAN switching and routing, operating systems, security, wireless systems, storage solutions, PC hardware, software, and peripherals, and all telephony related hardware for an enterprise-level Unified Communications systems.
Requirements
- High School Diploma/GED and three (3) years of experience in server operating system (Microsoft Server, Linux) or hardware administration, TCP/IP Networking (Routing / Switching / Subnets / Masks / Vlans), DHCP / DNS. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements.; OR
- Associate’s degree and minimum one (1) year of experience in server operating system (Microsoft Server, Linux) or hardware administration, TCP/IP Networking (Routing / Switching / Subnets / Masks / Vlans), DHCP / DNS. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements.; OR
- Equivalent combination of education/experience.
- High School/GED and Two-year degrees require certification.
- Must have a valid driver’s license.
- Must reside within North Carolina.
Nice To Haves
- Experience with two (2) or more of the following: Network Security including firewalls, IDS/IPS, Cloud Computing with Azure, AWS, Google, Private clouds), Data protection including backup/recovery and replication, Administration of virtual Server environments such as Vmware, HyperV, Acropolis, Email administration, Microsoft Active Directory, Wireless LAN (WIFI)
- Project Management
- VOIP Systems (Cisco Call Manager, Avaya, 3CX, Shoretel, or others)
- Network +, CCNA, CCNP, MCSE, SSCP, CISSP, CISA, PMP, Vmware, Google, Aws, Azure will be accepted.
Responsibilities
- Administer, maintain and support the Agency’s data, voice & security systems infrastructure, including the Wide Area Network (WAN), Local Area Network (LAN), all servers, PCs, switches, routers, printers and miscellaneous peripheral equipment; make recommendations for future hardware or software additions or enhancements.
- Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
- Secure network systems by establishing and enforcing policies, defining and monitoring access.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Report network operational status by gathering, prioritizing information, managing projects.
- Monitor problem/change activities and coordinates involvement of technical and staff and vendors to ensure effective implementation of new or enhanced systems and resolution of user problems.
Benefits
- Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
- Work-from-home options available for most positions
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook [https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook]
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
