IT Manager

Salamander Hospitality•Middleburg, VA

7h•Onsite

About The Position

Salamander Middleburg, a Forbes Five-Star luxury resort, is seeking an experienced IT Manager to lead property technology operations. This is a high-visibility leadership role responsible for hotel systems, infrastructure, security, and daily technology operations that support exceptional guest service and business performance. We are seeking a hands-on IT leader who enjoys solving problems, improving systems, and partnering with operational leaders in a fast-paced luxury environment.

Requirements

IT Manager or Senior IT experience required
Hospitality, hotel IT experience required
Strong infrastructure, systems, and security knowledge
Strong communication and leadership skills
Stable work history and team-oriented mindset

Responsibilities

Provide strategic and operational leadership of all IT functions within a Forbes Five-Star luxury resort environment
Ensure the reliability, security, and performance of all network infrastructure, cybersecurity protocols, backups, and enterprise systems
Oversee and optimize hotel technology platforms including PMS, POS, telecommunications, guest-facing systems, and business applications
Partner with executive leadership to align technology initiatives with operational goals and the guest experience strategy
Manage technology vendors, contracts, system implementations, and capital projects
Provide hands-on technical leadership, troubleshooting complex issues while mentoring users and promoting technology best practices
Develop and manage the IT operating budget and CAPEX plan, ensuring fiscal discipline, ROI on technology investments, and accountability for IT-related P&L impact
Drive continuous improvement through innovation, system enhancements, and technology solutions that improve efficiency, service delivery, and guest satisfaction
Ensure compliance with brand standards, data security requirements, and hospitality technology best practices