IT Manager

FloSports, Inc.•Austin, TX

About The Position

At FloSports, the IT team is the backbone that enables every employee to do their best work. We own the technology that powers our people, from the devices in their hands to the networks they connect through to the security posture that protects our business. When a major event goes live to millions of viewers, our infrastructure is rock solid. When an employee starts on day one, they're productive immediately. As IT Manager, you will lead and build a team that includes both IT operations and Cybersecurity. You'll own everything from endpoint management and identity infrastructure to compliance frameworks and security operations. This role requires a balance of hands-on technical expertise, people leadership, and strategic thinking. Our culture is built on principles of ownership and pragmatism. We don't just keep the lights on. We build systems that scale, automate what can be automated, and continuously improve. We believe IT should be a strategic enabler, not a bottleneck.

Requirements

5+ years in IT operations, systems administration, or infrastructure
3+ years leading teams, including direct management of technical staff
Track record of building and developing high-performing teams
Google Workspace: Administration, security configuration, and organizational management at scale
Okta: IAM architecture, SSO/MFA implementation, lifecycle management, and access governance
Cisco Meraki: Switches, wireless, security appliances, certification strongly preferred (CCNA, CCNP, CMNA, CMNO, or ECMS)
Mosyle + Apple: Enterprise Mac and iOS management, policy enforcement, and zero-touch deployment
Networking: BGP fundamentals, WiFi design, and enterprise network architecture
IT Asset Management: Tools and practices for tracking hardware and software lifecycle
Working knowledge of SOC 2 and CIS Controls
Experience driving compliance initiatives and supporting audits
Understanding of IAM best practices and security operations fundamentals
Proven ability to lead complex IT projects from concept to completion
Strong communication skills you can translate technical concepts for non-technical stakeholders
Experience managing budgets and vendor relationships

Nice To Haves

Cisco Meraki certifications (CMNA, CMNO, ECMS)
Experience in media, streaming, or high-growth technology companies
Security certifications (Security+, CISSP, CISM)
Experience leading organizations through SOC 2 audits
Familiarity with cloud platforms (AWS, Azure, GCP)
ITIL or PMP certification

Responsibilities

Lead the IT and Cybersecurity Teams
Build, mentor, and develop a high-performing team across IT operations and security functions
Set team priorities, establish SLAs, and drive accountability for service delivery
Foster a culture of ownership, continuous improvement, and excellent user experience
Own Our Corporate Technology Stack
Architect and manage our core infrastructure: Google Workspace, Okta, Cisco Meraki, and Mosyle
Design and maintain enterprise WiFi and network infrastructure using Cisco Meraki, including BGP where needed
Own endpoint management for our Apple fleet, ensuring consistent configuration, security, and lifecycle management through Mosyle
Drive Our Security and Compliance Posture
Lead IAM strategy and execution through Okta—access reviews, least-privilege enforcement, onboarding/offboarding automation
Drive SOC 2 and CIS Controls compliance, owning audit readiness and remediation
Establish security KPIs, track posture, and report to leadership on risk and progress
Build Systems That Scale
Implement IT asset management practices that provide accurate inventory and audit-ready records
Automate repetitive processes—if we're doing it more than twice, we should be scripting it
Evaluate and deploy new technologies that improve productivity, security, and operational efficiency
Partner Across the Organization
Collaborate with Engineering, Product, and People teams to understand needs and deliver solutions
Manage vendor relationships and negotiate contracts that serve our interests
Lead IT projects from planning through execution, including office infrastructure, system migrations, and new deployments

Benefits

Recognized three years in a row as a Top Workplace by the Austin-American Statesman
Flexibility at work - you can take control of your profession and personal schedule
All-hands events hosted annually in beautiful Austin, Texas
Annual equity awards for all top performers
Competitive and comprehensive medical, dental and vision plans
Peace of mind through company-paid short-term disability, long-term disability and life insurance
Generous 401(K) company match vested immediately
Progressive parental leave policies
Flexible paid time off
Hack-a-thons and a full calendar of team-building and social events
Company donation to youth teams and leagues that our employees coach
Stocked snack bar, catered lunch and breakfast tacos every week