IT Intern

GFL Environmental Inc. • Houston, TX

1d

About The Position

As a Business Analyst, you will work at the intersection of Finance, IT and Operations to support business decision-making and process improvement. You’ll take a data-driven approach to identifying best practices and opportunities for improvement, and then facilitate change across GFL’s growing business.

Requirements

• Education: Currently pursuing or recently completed a Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Technical Proficiency: Strong working knowledge of Google Workspace (Gmail, Sheets, Docs, Slides, Sites).
• Analytical Mindset: Demonstrated ability to solve problems and prioritize tasks in a fast-paced, industrial environment.
• Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Customer Focus: A strong commitment to customer service and a willingness to research solutions for new business issues.

Responsibilities

• IT Support & Troubleshooting: Serve as the first line of support for internal applications; troubleshoot errors, advise users on best practices, and escalate complex issues to the wider IT team.
• Data Management: Lead data integrity projects, including data mapping, mass updates, and interpreting results to support business decisions.
• User Training & Documentation: Create technical documentation and conduct training sessions for core business systems (e.g., TRUX, TM1, PCScale, CieTrade, The Platform).
• Requirements Gathering: Collaborate with stakeholders to document business requirements for new application features or functionality.
• Professional Development: Actively learn and adopt enterprise tools, specifically ServiceNow for ticket management and Fortinet network methodologies.

What This Job Offers

• Career Level: Intern