Intern, IT

Fisk Alloy Wire, INC•Hawthorne, NJ

About The Position

The IT Intern will support the Information Technology team by assisting with technical support, system setup, routine maintenance, and IT documentation. This role provides hands-on experience with hardware, software, and network systems in a professional environment. Ideal candidates are current students in IT-related fields with basic technical knowledge, strong problem-solving abilities, and a willingness to learn. This internship offers exposure to real-world IT operations and the opportunity to work on various technology projects under the guidance of experienced professionals.

Requirements

Currently pursuing a degree in Information Technology, Computer Science, or a related field.
Basic knowledge of computer hardware, operating systems (Windows/macOS), and Microsoft Office Suite.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work independently and in a team-oriented environment.
Self-directed, motivated, and goal oriented.

Nice To Haves

Familiarity with networking concepts, system administration, or help desk support is a plus.

Responsibilities

Provide first-level technical support for hardware, software, and network issues.
Assist with setting up and configuring workstations, laptops, and peripheral devices.
Support routine maintenance of IT systems, including updates and backups.
Help document IT processes, user guides, and troubleshooting steps.
Assist in monitoring system performance and reporting issues to senior IT staff.
Develop and/or maintain scripts to help populate and manage databases related to security profiles, user access permissions, resource and system profiles.
Participate in IT projects such as hardware upgrades, software rollouts, and cloud migrations.
Maintain IT inventory and track hardware/software assets.

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