IT Intern
About The Position
Kickstart your career in Information Technology with a hands-on summer internship at JL Clark, a leading manufacturer with a strong reputation for innovation, quality, and growth. This June–August internship offers real-world experience supporting IT operations in a dynamic manufacturing environment, not software development, but the critical technology that keeps our business running. High-performing interns may have the opportunity to be considered for future full-time roles. Under the direction of the IT Systems & Security Manager, the IT Intern will play a hands-on role in supporting day-to-day IT operations and gain exposure to a wide range of technologies in a manufacturing environment. This internship is designed for a motivated individual with a foundational technical background who is eager to learn, take initiative, and develop their skills in real-world scenarios. The intern will assist with Help Desk support, IT asset management, printer identification, and on-site technical tasks across the Rockford Metal and Plastics plants. This includes working directly with end users to troubleshoot issues, supporting system and network operations, and contributing to ongoing IT and cybersecurity initiatives. The role offers the opportunity to engage with both office and production environments, providing a well-rounded understanding of how IT supports business operations. This position is ideal for someone who is “tech-curious” and adaptable—someone who may not have deep experience in every area but demonstrates strong problem-solving skills, a willingness to learn, and a proactive mindset. The intern will collaborate closely with the IT team, receiving mentorship and practical experience in infrastructure, security, and systems support, while also taking ownership of assigned tasks and projects.
Requirements
- Pursuing a degree in Information Technology.
- Strong computer, problem-solving, and communication skills.
- Strong organizational skills, including the ability to prioritize and meet deadlines.
- Dependability and the ability to multitask.
- Proficient with Microsoft Office 365 and general computer applications.
- Basic understanding of network fundamentals, Active Directory, and messaging technologies.
Responsibilities
- Provide first-level technical support for employees (password resets, login issues, and basic hardware/software troubleshooting)
- Assist with setup, configuration, and deployment of laptops, desktops, printers, and mobile devices
- Support user account management across systems such as Active Directory, email platforms, and internal applications
- Help maintain and update the IT asset inventory (track equipment, tag devices, document assignments)
- Assist with network and system monitoring (review alerts, escalate issues, and support uptime of production systems)
- Monitor for suspicious activity (cybersecurity initiative)
- Assist with phishing awareness and training efforts (cybersecurity initiative)
- Ensure endpoint protection software is up to date (cybersecurity initiative)
- Participate in system updates, patches, and maintenance activities
- Help document IT processes, procedures, and troubleshooting guides
- Assist with shop-floor systems (e.g., scanners, label printers, production PCs)
- Troubleshoot connectivity or system issues affecting production
- Assist with data backups and recovery processes under supervision
- Support IT projects such as system upgrades, new software implementations, or equipment rollouts
- Assist with on-site: Ethernet cabling, network cabinet organization, A/V presentation support, system building, and other IT infrastructure updates
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
