IT Intern

The National World War II Museum Inc • New Orleans, LA

53d

About The Position

The National WWII Museum is currently seeking an IT Intern. The IT Intern will gain hands-on exposure to multiple Information Technology disciplines, including Service Desk operations, IT Infrastructure, Information Security, and Application Support. This internship is designed for individuals interested in pursuing a career in Information Technology and seeking practical, real-world experience in a professional environment.

The intern will work under the guidance of IT professionals and receive mentorship across multiple IT domains.

Internship Duration
Total Hours: 240 hours (20hrs/week for 12 weeks)
Schedule: Flexible, coordinated with the IT department and academic requirements (if applicable)

Requirements

• Current student or recent graduate in Information Technology, Computer Science, or a related field, or equivalent demonstrated interest in IT.
• Strong interest in Information Technology and willingness to learn.
• Basic familiarity with computers, operating systems, and common productivity tools.
• Ability to follow instructions, document work, and work collaboratively in a team environment.
• Professional demeanor and respect for confidentiality.
• Must be at least 18 years of age.

Responsibilities

• Assist the Service Desk with basic technical support tasks, including ticket intake, documentation, and issue resolution under supervision.
• Support IT Infrastructure activities such as hardware inventory and basic network or system tasks.
• Observe and assist with Information Security practices, including access management, security awareness activities, and documentation.
• Provide support to Application Support activities, including testing, user assistance, and basic troubleshooting.
• Maintain clear documentation and follow established IT policies and procedures.
• Collaborate with IT staff on day-to-day operational tasks and special projects as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 251-500 employees