IT Intern
RF-SMART•Jacksonville, FL
4d
About The Position
The Corporate IT Support Helpdesk Intern is responsible for providing technical assistance and support to internal employees at RF-SMART. This role involves diagnosing and resolving hardware, software, and network issues, responding to user inquiries, and ensuring IT-related problems are addressed in a timely and efficient manner. Details of the Program: Duration: 5/11/2026 - 7/31/2026 Hours: 40 hours/week Pay: $20 per hour
Requirements
- Strong written and verbal communication skills
- Technical expertise
- An end user-focused approach
Responsibilities
- Act as the primary point of contact for employees seeking technical support
- Offer troubleshooting guidance to internal team members
- Escalate complex issues to higher-level IT teams
- Maintain detailed records of all support interactions
- Assist in setting up new devices
- Ensure software is up-to-date
- Participate in training on the use of IT tools and applications
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
