IT Intern (SEARHC) - Summer 2026

Sea Alaska•Juneau, AK

72d•Onsite

About The Position

Under the supervision of the Director of IT Infrastructure, the IT Intern will assist with various IT tasks and projects, providing support to the IT team. This position offers hands-on experience in network engineering, systems administration, and IT support, contributing to the overall efficiency and effectiveness of SEARHC's IT operations. SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Requirements

Basic understanding of network concepts, systems administration, and IT support.
Familiarity with Microsoft Office 365 and other common software applications.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Must be 18 years old at time of hire
Must be currently enrolled in post-secondary school/program or a recent graduate (1-2 years) or completed the Codefy training program.
Legally authorized to work in the United States

Nice To Haves

Experience with network equipment and systems, such as routers, switches, and firewalls.
Knowledge of Windows Server, Active Directory, and other system management tools.
Familiarity with IT security practices and tools.
Previous experience in an IT support role or internship.

Responsibilities

Network Support: Assist in the installation, configuration, testing, maintenance, monitoring, troubleshooting, and upgrading of network equipment and systems. Support network connectivity for end-user devices and ensure network security and performance.
Systems Administration: Help with the management and maintenance of servers, workstations, and other IT infrastructure. Perform routine system updates, backups, and security checks. Assist in the administration of Active Directory and other system management tools.
IT Support: Provide first and second-tier support for user requests and issues. Troubleshoot and resolve hardware and software problems for end-users. Assist with the setup and configuration of new equipment, including desktops, laptops, printers, and other peripherals.
Documentation and Reporting: Maintain accurate records of IT assets, configurations, and support activities. Document procedures and create user guides as needed. Assist in the preparation of reports and presentations for IT projects and initiatives.
Special Projects: Participate in special IT projects as assigned. This may include research, testing, and implementation of new technologies and solutions.

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