IT Intern Endpoint Management

Blattner • Avon, MN

29d • $18 - $23 • Onsite

About The Position

Overseeing numerous customers and working in a team environment to resolve IT related issues. Developing and providing systems and software training to the end-users Coordinates day to day ticketing system and works with IT staff to provide end-user solutions. Assists when required with user onboarding and offboarding process including account provisioning setup and device configuration. Maintains end-user documentation, knowledge base and recurring communications to end-user community.

Requirements

• Sophomore or Junior in college pursuing two-to-four-year post-secondary degree in Information Technology or related field.
• Commitment of 9-month minimum Internship; Part time in office.

Nice To Haves

• Previous experience using a ticketing system preferred.

Responsibilities

• Overseeing numerous customers and working in a team environment to resolve IT related issues.
• Developing and providing systems and software training to the end-users
• Coordinates day to day ticketing system and works with IT staff to provide end-user solutions.
• Assists when required with user onboarding and offboarding process including account provisioning setup and device configuration.
• Maintains end-user documentation, knowledge base and recurring communications to end-user community.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees