IT Infrastructure Support Technician

CTG (Computer Task Group, Inc.)•Buffalo, NY

33d•Onsite

About The Position

CTG is seeking to fill an IT Infrastructure Support Technician position for our client. Location: Buffalo, NY (100% onsite) Duration: 4 months with possibility for extension Key Responsibilities: Provide Tier 2/3 support for biomedical and clinical systems. Troubleshoot endpoints, Windows servers, and basic networking issues. Manage SSL certificates and device integration with clinical systems. Monitor critical servers and equipment; perform asset inventory. Document accounts, passwords, and vendor contacts; maintain secure records. Review patching and vulnerability scans; implement mitigation plans. Coordinate vendor access and support medical device integrations. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at [email protected]. Kindly forward this to any other interested parties. Thank you! About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Requirements

Strong IT support experience, including Windows Server administration.
Networking knowledge (DHCP, VLAN, static IP configuration).
Excellent documentation and problem-solving skills.
Ability to collaborate with clinical and technical teams.
IT support in clinical, biomedical, or technical environments.
Associate's degree in IT, Computer Science, or equivalent experience.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.