IT Infrastructure Services Specialist

TEKsystems • Boston, MA

7d • $80,000 - $99,000 • Onsite

About The Position

We are seeking a sharp, polished, and well-rounded IT Infrastructure Services Specialist to deliver Tier 1 and Tier 2 technical support in a fast-paced financial environment. This individual must present well, communicate effectively, and demonstrate strong technical depth across infrastructure and end-user support.

Requirements

• 3–5 years of experience in IT service desk or infrastructure support (financial services experience preferred).
• Strong knowledge of Windows environments and end-user support.
• Excellent communication skills and a professional, customer-first mindset.
• Ability to work in a fast-paced, regulated environment and present confidently to stakeholders.

Nice To Haves

• Experience with financial applications (Bloomberg, FactSet, etc.).
• Knowledge of SAS products (major plus).

Responsibilities

• Troubleshoot and resolve technical issues across desktops, laptops, and mobile devices.
• Support Windows OS, Microsoft 365, Active Directory, and financial platforms.
• Assist with infrastructure upgrades and deployments.
• Document incidents and resolutions accurately.

Benefits

• Virtus offers competitive compensation, comprehensive benefits, and professional development opportunities to help employees grow. We promote work-life balance and support physical, emotional, and mental well-being through inclusive programs and meaningful rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees