IT Infrastructure Engineer II

Geisinger

3d • Remote

About The Position

Operate as part of a team of professionals that is responsible for the 24x7 availability of Geisinger's 30,000+ node, 150+ site network, cloud, and data center infrastructure. This includes support for but not limited to: LAN/WAN, Cloud, Server, Storage, Virtualization, and Database.

Requirements

• High School Diploma or Equivalent (GED)- (Required)
• Minimum of 5 years-Relevant experience (Required)
• Critical Thinking
• Organizing
• Teamwork
• Working Independently

Responsibilities

• Monitors and maintains the IT infrastructure via tools or otherwise to ensure maximum availability.
• Deployment and maintenance of the IT infrastructure.
• Consults with project teams to ensure compatibility with existing solutions, infrastructure, and services.
• Creates necessary documentation of systems and infrastructure.
• Informs appropriate personnel of new features, limitations, and considerations produced by upgrades or new products.
• Participates in the evaluation of new hardware products and upgrades.
• Utilizes standard procedures and methods to complete projects and work orders as assigned.
• Assists other engineers in determining Infrastructure Change Management risk.
• Responsible for the lifecycle of IT infrastructure components
• Participates in verification of normal service after all scheduled repairs or upgrades.
• Assists with troubleshooting and diagnosing errors in equipment.
• Knowledge in one or more sub-specialties of IT infrastructure (I.e. Security/firewalling, network protocols and topology, wireless, Data Center infrastructure, cloud, storage, etc.)
• Responds and take ownership or assists with incidents, requests or tasks and tickets as assigned.
• May be required to take place in an On-Call rotation.
• Ability to follow a MOP (Method of Procedure) for upgrade and deployment of infrastructure technologies.
• May be needed to provide guidance to other technical personnel in appropriate areas of expertise.
• Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.

Benefits

• We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.
• Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.
• We know that a diverse workforce with unique experiences and backgrounds makes our team stronger.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED