IT Infrastructure Engineer

Encore Electric Career Site • Lakewood, CO

14h • $80,000 - $115,000 • Onsite

About The Position

Work independently and alongside the IT department to design, maintain, support, and monitor the IT infrastructure for Encore’s offices and job sites. Compensation for this Position: $80,000 - $115,000 annually, depending on experience THIS POSITION IS BASED FULL TIME ON-SITE IN LAKEWOOD, REMOTE CANDIDATES WILL NOT BE CONSIDERED General Responsibilities Maintain open communication lines with all working relationships Follow up to ensure items for which the job is accountable are performed Earn and maintain customer’s trust Uphold the core values of the organization Work well with others to accomplish the mission of the organization and of the job Specific Responsibilities Architect, supervise, and participate in the implementation of technologies and platforms supporting the data, security, and voice infrastructure. Ensure availability of enterprise infrastructure that supports internal employee business functions and external customer communications. Troubleshoot and remediate 3rd and 4th level support issues impacting the operation of the corporate data and voice infrastructure. Mentoring responsibilities Serve as one of the primary points of contact for service providers and coordinate circuit design, provisioning, installation, and troubleshooting. Document the design, operation, and troubleshooting of technology platforms and procedures. Plan, design, implement, and continuously improve disaster recovery procedures Maintain a good working knowledge of current infrastructure and future trends Interact and coordinate with vendors, suppliers, distributors, and contract consultants Maintain the necessary project plans and documentation for system builds and modifications Monitor systems and identify performance issues proactively Propose new IT services and solutions to the end users and the senior management team Requirements analysis Network and systems engineering Storage engineering Application infrastructure Provide input to annual business plan to support future computing requirements Project management Infrastructure and system testing Budgeting Other duties as may be assigned

Requirements

• A degree in IT, MIS, or a related field, or 4+ years of IT Systems Administration experience, is required.
• Knowledge in: Microsoft Windows server and desktop operating systems Microsoft Active Directory Azure Active Directory Microsoft Exchange Admin Center VMware ESXi and other virtualization technologies Fortinet firewalls and security products Industry best practices
• Skill in: Networking hardware (switches, routers, WAPs) Networking protocols VPN setup and management SAN management
• Skill in adapting to new and changing requirements, environments, and/or information.
• Expertise across a broad range of Microsoft Infrastructure Technologies, including but not limited to: current and future Windows Operating Systems, all components of Active Directory, Azure, Collaborative Communications and workspaces.
• Expertise in writing Windows Power Shell scripts for automation or maintenance
• Expertise in Active Directory Domain Services including Group Policy, DNS, DHCP, and Sites & Services and supporting infrastructure.
• Experience managing Microsoft Office 365 back-end infrastructure including Exchange Admin Center, Teams, SharePoint, and OneDrive for Business
• Business writing
• Effective written and oral communication sufficient to be able to elicit and communicate information and achieve understanding
• Establishing and maintaining effective working relationships with customers, vendors, consultants, management, and employees
• Organizing work to accomplish tasks
• Reading and writing
• Prioritizing and reporting to meet job needs
• Problem solving
• Tracking numbers and bits of data relevant to the work assignment
• Climbing
• Crawling
• Driving
• Kneeling
• Lifting (up to 50 lbs)
• Sitting
• Standing
• Stooping
• Vision acuity (near and far)
• Walking
• Candidates must be able to work independently and make decisions based on organizational needs.

Nice To Haves

• Industry certifications (e.g., MCSE, MCSA) are preferred.

Responsibilities

• Architect, supervise, and participate in the implementation of technologies and platforms supporting the data, security, and voice infrastructure.
• Ensure availability of enterprise infrastructure that supports internal employee business functions and external customer communications.
• Troubleshoot and remediate 3rd and 4th level support issues impacting the operation of the corporate data and voice infrastructure.
• Serve as one of the primary points of contact for service providers and coordinate circuit design, provisioning, installation, and troubleshooting.
• Document the design, operation, and troubleshooting of technology platforms and procedures.
• Plan, design, implement, and continuously improve disaster recovery procedures
• Maintain a good working knowledge of current infrastructure and future trends
• Interact and coordinate with vendors, suppliers, distributors, and contract consultants
• Maintain the necessary project plans and documentation for system builds and modifications
• Monitor systems and identify performance issues proactively
• Propose new IT services and solutions to the end users and the senior management team
• Requirements analysis
• Network and systems engineering
• Storage engineering
• Application infrastructure
• Provide input to annual business plan to support future computing requirements
• Project management
• Infrastructure and system testing
• Budgeting
• Other duties as may be assigned

Benefits

• medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time off (PTO), an employee assistance program that includes counseling, legal, and financial advice.
• Encore also provides a generous employee referral program, and access to technical, safety, personal finance, and leadership training through Encore University, Encore’s in house training program.
• This position is eligible for cell phone allowance and the short term incentive.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level