IT Helpdesk Intern

LindsayLindsay, NE
1dOnsite

About The Position

This internship is designed for college students eager to gain practical IT experience. You’ll work alongside experienced professionals, supporting day-to-day IT operations and learning through real-world projects. The role is structured to provide mentorship, skill-building, and exposure to a variety of IT functions.

Requirements

  • Current college student in good academic standing (Associate, Bachelor’s, or Graduate program in Computer Science or Information Systems).
  • Strong interest in technology and willingness to learn.
  • Basic knowledge of programming and Microsoft Office.
  • Good interpersonal and communication skills.
  • Motivated, detail-oriented, and eager to grow.

Responsibilities

  • Shadow and assist IT team members with troubleshooting and resolving basic computer and network issues.
  • Participate in routine maintenance tasks, such as cleaning and calibrating printers and other devices, under supervision.
  • Support the setup and configuration of hardware and software for end users.
  • Help document IT processes and solutions for future reference.
  • Learn and apply desktop service desk workflows and problem-solving skills in a supportive environment.
  • Observe and assist with system analysis and performance monitoring.
  • Contribute to IT research and surveys to identify areas for improvement.
  • Practice safe data handling and learn about IT security protocols.
  • Attend team meetings and training sessions to expand technical knowledge.
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