IT Helpdesk Intern

Lindsay • Lindsay, NE

1d • Onsite

About The Position

This internship is designed for college students eager to gain practical IT experience. You’ll work alongside experienced professionals, supporting day-to-day IT operations and learning through real-world projects. The role is structured to provide mentorship, skill-building, and exposure to a variety of IT functions.

Requirements

• Current college student in good academic standing (Associate, Bachelor’s, or Graduate program in Computer Science or Information Systems).
• Strong interest in technology and willingness to learn.
• Basic knowledge of programming and Microsoft Office.
• Good interpersonal and communication skills.
• Motivated, detail-oriented, and eager to grow.

Responsibilities

• Shadow and assist IT team members with troubleshooting and resolving basic computer and network issues.
• Participate in routine maintenance tasks, such as cleaning and calibrating printers and other devices, under supervision.
• Support the setup and configuration of hardware and software for end users.
• Help document IT processes and solutions for future reference.
• Learn and apply desktop service desk workflows and problem-solving skills in a supportive environment.
• Observe and assist with system analysis and performance monitoring.
• Contribute to IT research and surveys to identify areas for improvement.
• Practice safe data handling and learn about IT security protocols.
• Attend team meetings and training sessions to expand technical knowledge.

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree