2026 NextGen Summer Internship - IT Helpdesk

Quixote Studios LLC
4dOnsite

About The Position

Quixote Studios is one of the largest companies in physical TV and Film production, with the largest fleet of trailers in the Los Angeles market in addition to its vast portfolio of sound stages, light & grip, trucks, generators, production supplies, and more. Through our paid NextGen Internship Program, we are seeking an IT Helpdesk Intern to join our team for 10 weeks and gain valuable real-world experience by working in-person at a Quixote Studios location. As an integral member of the IT team, you will contribute to day-to-day operations, assist on special projects, and collaborate with cross-functional partners to gain exposure to the inner workings of the company. Are you looking to enhance your learning journey and development with a thriving, forward-thinking company? Join us this summer! If you are interested in multiple internships, please submit a separate application for each position.

Requirements

  • Applicants must have recently completed (within the last 2 years) or be currently enrolled in an applicable college-level or trade school program.
  • Applicants must submit a resume and cover letter. Your cover letter must clearly indicate your desired location & department(s) of interest, availability, and outline how your major, prior work experience, and/or career goals apply.

Nice To Haves

  • Basic IT skills, including familiarity with hardware, software, and troubleshooting concepts.
  • Interest or foundational knowledge in networking.
  • Ability to work collaboratively within a team environment.
  • Currently pursuing or recently completed coursework toward a degree in Computer Science, Information Technology, or a related field.

Responsibilities

  • Support the IT team with daily operational tasks and assist on a variety of ongoing departmental projects.
  • Assist with the Helpdesk to gain hands-on experience in a fast-paced support environment and learn core skills of an IT Analyst or IT Technician.
  • Help address backlogged tasks including gathering and organizing E-waste, updating asset inventory, and improving internal documentation.
  • Learn and work within the ServiceNow ticketing system and the M365 environment.
  • Partner with the Transportation Department to support Wi-Fi hardware, printers, and other technology used.
  • Develop customer service skills by assisting internal clients with IT-related issues and learning best practices for communication and troubleshooting.
  • Participate in team meetings, team buildings, and contribute ideas that support department initiatives.
  • Complete a final Summer Showcase presentation outlining what you’ve learned and worked on during your internship and present to fellow interns and team members.
  • Ad hoc duties as assigned.
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