IT Hardware Tech Supervisor

Sprout • Statesville, NC

4d

About The Position

The IT Hardware Technician Supervisor at Sprout is responsible for the evaluation, testing, and de-manufacturing of electronic equipment, ensuring that all work adheres to quality and safety standards. This role plays a crucial part in maintaining inventory accuracy and executing proper data handling procedures in compliance with industry regulations.

Requirements

• At least 2 years of professional experience in IT Asset Disposition (ITAD), electronics recycling, or a related field.
• Familiarity with testing tools and diagnostic software for electronic equipment is required.
• Knowledge of IT hardware components, including CPUs, memory, and storage devices.
• Understanding of data erasure standards and practices (e.g., NIST 800-88, ISO 27001).
• Strong organizational skills and attention to detail.
• Proficiency in using inventory management software.
• Basic arithmetic and data entry proficiency (40 WPM typing speed).
• Experience working with a variety of relevant tools (multimeter, soldering iron, wire cutters, precision tools, tweezers, ESD wrist straps, etc.).
• Ability to lift 50 pounds and stand for the duration of an 8-hour shift.
• Willingness to work in non-climate-controlled warehouse environments.
• Flexibility to work overtime, including weekends when required.
• High School Diploma or equivalent required.

Nice To Haves

• IT certifications (CompTIA A+, Network+, or similar) are preferred.
• Training or certification in Lean is highly desirable.

Responsibilities

• Sorting & Evaluation: Sort and evaluate electronic equipment (e.g., CPUs, GPUs, RAM, HDDs, SSDs, mobile devices).
• Record Management: Maintain accurate records of materials using scan guns and manual entry systems.
• Testing & Diagnosis: Conduct thorough testing of electronic components and sub-assemblies.
• Data Erasure: Perform data erasure following standardized protocols, ensuring 0 data escapes.
• De-manufacturing: Disassemble (harvest) electronic equipment into components as per industry guidelines.
• Inventory Control: Ensure precise inventory tracking and management within the workspace.
• Quality & Safety Compliance: Maintain a clean, hazard-free working environment and ensure adherence to health and safety protocols.
• Workflow Efficiency: Coordinate with team members for smooth workflow transitions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees