IT Engineer II

First Student•Cincinnati, OH

2d•Onsite

About The Position

The Engineer's role is to actively participate in designing and executing technology solutions. They work on configuring, coding, and developing components while troubleshooting issues. Junior Engineers document their work and provide support as part of a collaborative team effort. At First Student, a family of 60,000+ employees, the company prides itself on safely transporting over 5 million students and passengers daily. Their family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Their employees are at the forefront of safety and innovation, creating and implementing the most advanced training and technology the transportation industry has to offer. The company is committed to providing a drug-free workplace and considers qualified applicants with criminal histories consistent with the requirements of fair chance ordinances. Their mission is to provide unmatched care and the safest ride to school, ensuring students arrive and end their day with an exceptional experience and are ready to achieve their full potential. They focus on safety, care for students, surpassing customer expectations, fostering teamwork, and setting the highest standards through innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence.

Requirements

BS/BA in IT, Computer Science, Engineering, Management, or other related area, or equivalent experience.
3+ years’ experience with one or more technologies.
Operates with limited supervision.
Proficiency in cloud, network, and software methodologies, strong analytical skills.
Hands-on experience troubleshooting issues.
Strong analytical and problem-solving skills.
Strong interpersonal skills.
Strong written and oral communication skills.
Customer-focused mindset.
Attention to detail.
Able to learn, understand and apply new technologies.

Responsibilities

Small project leadership, single project focused.
Developing and implementing technology/software solutions, conducting system analysis, and collaborating with cross-functional teams.
Contribute to the design and development of engineering solutions, products, or systems under supervision.
Conduct tests, experiments, and prototype development to validate engineering concepts and designs.
Collaborate with cross-functional teams, communicate project status, and assist in project planning and scheduling.
Engineer, design, configure, deploy and troubleshoots technologies.
Research, document, and implement solutions.
Monitor performance, correct mistakes, identify areas for improvement, and general debugging.
Develop and maintain end-user documentation, manuals, guidelines, and run books.
Liaise with vendors for prompt rectification of any problems or emergencies.
Provide estimates on work effort.
Address incidents and provide ongoing support.