IT Computer Support Specialist
About The Position
Are you looking for a career where you can develop your IT skillset while supporting a collaborative, employee-focused environment? Citizens State Bank, a locally owned community bank, is seeking a motivated and technically capable IT Computer Support Specialist to join our IT department in our La Crosse office. This is a full-time, Monday through Friday position offering professional growth within an organization known for its strong culture and commitment to its employees. This role provides level 1 technical support to internal staff to ensure proper computer operations and efficient use of technology across the bank. Responsibilities include assisting employees with desktop applications, troubleshooting hardware and software issues, and resolving technical problems via phone, remote access, and in-person desktop support. The IT Computer Support Specialist will document and track help desk requests, prioritize and escalate more complex issues to other IT staff, assist with creating internal “how-to” documentation or videos, and support general IT administrative tasks. This position reports directly to the Chief Organizational Officer. We are looking for someone beginning their journey in IT, whether recently graduated or building foundational experience, who is eager to learn and grow. While some prior IT or help desk exposure is helpful, we are willing to train the right candidate who brings a strong aptitude for technology and a desire to support others in a fast-paced, professional environment. Citizens State Bank offers an excellent salary and benefits package, including access to free health care. Combine that with our dynamic culture, and you'll see why we’re unlike any other. Candidates interested in working in a fun, high-energy organization that was named one of the Top Community Banks in the nation and an American Banker’s Best Banks to Work For should visit our employment opportunities page. Do not wait, our positions fill quickly, and you do not want to miss out on joining the best culture in the industry! While you wait for our response, check us out on Facebook and visit our website at www.citizensstatebank.us .
Requirements
- Eager to learn and grow
- Strong aptitude for technology
- Desire to support others in a fast-paced, professional environment
Nice To Haves
- Prior IT or help desk exposure
Responsibilities
- Assisting employees with desktop applications
- Troubleshooting hardware and software issues
- Resolving technical problems via phone, remote access, and in-person desktop support
- Document and track help desk requests
- Prioritize and escalate more complex issues to other IT staff
- Assist with creating internal “how-to” documentation or videos
- Support general IT administrative tasks
Benefits
- Excellent salary and benefits package
- Access to free health care
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
