IT Clinical Analyst

River Valley Counseling Center•Holyoke, MA

33d

About The Position

The IT Clinical Analyst position reports to the Director of Information Technology. This specific position has responsibilities that include evaluation, selection, implementation and maintenance of clinical systems. Provides production support and documentation of departmental and enterprise-wide clinical systems. Serves as an advocate for users and all their information systems needs. The position works collaboratively with other IT Analysts and Engineers as well as both clinical and non-clinical staff to customize solutions to support the needs of the organization.

Requirements

A Bachelor's degree in Information Systems or health care related field or equivalent experience required
Three (3) years experienced in the support/implementation of systems in clinical areas
Knowledge and experience with Electronic Medical Records, HL7, FHIR, EDI, ETL, SQL, and Basic Report Writing is preferred.
Strong analytical skills
Ability to work on multiple projects simultaneously
Proficiency with Microsoft Office
Excellent customer service skills
Excellent written and verbal communication skills
Ability to learn new software packages quickly and thoroughly
Positive attitude

Responsibilities

Meets with the clinical users to evaluate, identify, and define problems and needs
Works directly with the clinical areas in the day-to-day problem-solving and intervenes with vendors or other department staff to facilitate resolution of problems, and completion of work.
Supports and assists clinical departments in the identification, evaluation, and implementation of new functionality, including the development of reports.
Collaborates with the clinical departments in the planning, development, implementation, and evaluation of educational programs within designated time frames for computer training programs, process work flow, skills and competency that meet mandatory educational requirements.
Provides ongoing management of applications software purchased and/or maintained by a vendor or developed in house
Utilize and maintain project management tools during project implementation and with day-to-day operations