Luminize - IT & Business Systems Manager
About The Position
At Luminize , we help brands win on Amazon — and we build the infrastructure that makes winning scalable. As one of the top 5 Amazon sellers in the U.S., our growth depends on secure, well-designed, frictionless systems. We’re looking for an IT & Business Systems Manager to take full ownership of our internal technology ecosystem. This isn’t a help desk role. This is systems architecture, access governance, automation, and enablement. If you see messy permissions, manual workflows, and underused tools as opportunities, you’ll thrive here. Why This Role Matters Our growth runs on systems. The right person in this role will directly impact: Security posture Operational efficiency Tool adoption and cost control Employee enablement You’ll have end-to-end ownership, executive visibility, and the opportunity to architect systems that scale with a high-growth organization.
Requirements
- 5+ years in IT operations, systems administration, or business systems management
- Strong hands-on experience with SaaS platforms, IAM, and security best practices
- Deep experience with Google Workspace and cloud-based business tools
- An operations-first mindset with a passion for automation
- Experience managing vendors and technical escalations
- High attention to detail and strong documentation habits
- Ability to clearly connect technical decisions to business impact
Nice To Haves
- Bachelor’s degree in Information Systems, Computer Science, Business Systems, or equivalent experience preferred
Responsibilities
- Serve as primary administrator across Operations, Sales, and internal platforms
- Own system configuration, integrations, permissions, and technical health
- Drive adoption of underutilized features and improve tool ROI
- Translate business needs into scalable technical solutions
- Own Joiners / Movers / Leavers processes end-to-end
- Enforce least-privilege access and conduct regular audits
- Manage licenses, SaaS subscriptions, and security controls
- Maintain clean documentation, naming conventions, and governance standards
- Identify and eliminate manual workflows
- Implement automation and AI tools to improve efficiency
- Improve troubleshooting processes and internal documentation
- Reduce operational friction across teams
- Act as the technical point of contact for our external IT MSP
- Manage escalations and ensure service quality
- Personally administer Google Workspace and other core systems
Benefits
- Multiple medical plan options through Anthem Blue Cross
- Dental & vision insurance (including orthodontia and annual exams)
- Pet benefit program
- Paid vacation accruing up to 120+ hours annually with rollover
- Paid holidays
- Coverage for spouses/domestic partners and dependents under 26
- Benefits begin the first of the month following hire
- Ergonomic standing desks and modern workstations
- Fully stocked snack bar, espresso machine, and cold drinks
- Collaborative spaces built for focused, high-impact work
- Free access to the building gym
- Restaurant and café discounts
- Secure bike storage and 24/7 parking nearby
- Walkable access to downtown food, coffee, and culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
