IT & Business Systems Manager

Luminize•San Diego, CA

1d•$125,000 - $165,000•Onsite

About The Position

At Luminize, we help brands win - and we build the systems that make winning scalable. As one of the top 5 Amazon sellers in the U.S., our growth depends on secure, well-designed, and frictionless business systems. We’re looking for an IT & Business Systems Manager to own our internal technology stack end-to-end. This role is about systems architecture, access, automation, and enablement. If you’re someone who sees messy permissions, manual workflows, and underused tools as opportunities to build something better, this role is for you.

Requirements

5+ years of experience in IT operations, systems administration, or business systems roles
Hands-on experience managing SaaS platforms, IAM, and system security best practices
Strong experience with Google Workspace and cloud-based business tools
An operations-first mindset with a passion for automation and process improvement
Comfort owning systems end-to-end rather than deferring to help desk workflows
Experience managing vendors and technical escalations
High attention to detail (clean permissions, naming conventions, documentation)
Ability to translate technical decisions into clear business outcomes

Nice To Haves

Bachelor’s degree in Information Systems, Computer Science, Business Systems, or equivalent experience preferred.

Responsibilities

Own and optimize our core business systems
Serve as primary administrator for platforms across Operations, Sales, and internal teams
Govern system configuration, integrations, permissions, and technical health
Act as the internal “super user,” driving adoption of underutilized features
Own Joiners / Movers / Leavers processes end-to-end
Enforce least-privilege access and perform regular permission audits
Manage licenses, keys, and SaaS subscriptions with security and cost in mind
Identify and automate manual workflows to reduce operational friction
Leverage AI and automation tools to improve troubleshooting, documentation, and efficiency
Translate business needs into scalable technical solutions
Serve as the technical point of contact with our external IT MSP
Escalate issues, manage support workflows, and ensure service quality
Personally administer Google Workspace and other core systems (not fully outsourced)

Benefits

Multiple medical plan options through Anthem Blue Cross
Dental & vision insurance (including orthodontia and annual exams)
Pet benefit program with discounts on care and services
Paid vacation (accruing up to 120+ hours/year with rollover and cap)
Paid holidays annually
Coverage for spouses/domestic partners and dependents under 26
Benefits start the first of the month following hire
Clear career paths and leveling guidelines
Regular 1:1s, performance reviews, and mentorship
Cross-functional exposure across operations, sales, data, brand, and software teams
Learning resources including Udemy and role-specific training
A culture that rewards ownership, curiosity, and continuous improvement