IT Business Systems Analyst

Novalink Solutions•Carson City, NV

About The Position

Scope of Work: The Contractor will provide IT Technical Support for the Bureau of Behavioral Health Wellness and Prevention (BBHWP) systems. This will include research, business flow, analysis, evaluation, creation, data collection, testing and troubleshooting, documentation, and maintenance on the functionality of the various BBHWP program applications. It will also include educational training of internal State employees, external behavioral health and substance abuse prevention agencies, providers, and Vendors. This position will support Nevada’s Mental Health and Substance Use focal points: Treatment Episode Data Set (TEDS), Client -Level Data (CLD) and Uniform Reporting Systems (URS); Inventory of Treatment Facilities (I -TF) and the National Substance Use and Mental Health Services Survey(N -SUMHSS). Analyze business processes by maintaining documentation of agency business processes, developing procedural alternatives in the absence of properly operating software, identifying work processes that may be automated, researching and evaluating computer hardware and software needs, defining potential benefits of proposed system or deficiencies to be corrected in the existing system, proposing business process improvements, and defining and documenting data definitions and relationships to be used in the foundation of systems development. Develop requirements by participating in agency program planning; determining business function and end -user requirements through consultation with end -users, technicians, vendors, management, and others; conducting detailed alternative analyses; developing written requirements for proposed systems and applications; writing technical requirements for grant proposals as required; and preparing documentation for the computer system manual. Monitor financial aspects of system development by participating in recommending and justifying resource allocations and expenditure decisions, participating in budgeting, preparing purchase requests, tracking and recording expenditures, and tracking project progress and costs. Test systems functionality by preparing test plans and participating in quality assurance. Monitor system implementation by participating in procedure development and evaluation, preparing end user procedures, devising and implementing procedure modifications, developing transition plans, developing training material, and participating in training development and presentation for a variety of agency programs and applications. Analyze the regulatory environment by reviewing new and revised federal and State laws, regulations, and agency policies and interpreting their effect on the program area. Coordinate with other professional staff by initiating system work requests, assisting staff in developing bridging specifications to program areas that interact with computer processes and output, and working with programmers to test and support the implementation of system changes. Perform related duties as assigned.

Requirements

EDUCATION AND EXPERIENCE: Bachelor’s degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and two years of professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included one year of experience applying recognized data processing concepts to business process planning and analyses; or an equivalent combination of education and experience as described above.
ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES (required at time of application): Working knowledge of: a variety of end -user tools and applications; principles, practices, and procedures required to design and implement information systems -based solutions. General knowledge of: automated systems logic; data processing concepts including general database, system security, data communication, and multiple platform strengths and weaknesses; accepted practices and methods used in designing program reviews and evaluations; at least one formal systems design methodology; principles, practices and procedures required to develop, design, and implement information system -based solutions in a wide range of problem domains. Ability to: perceive and define cause and effect relationships in business processes and automated systems; troubleshoot computer operating problems; analyze organizational and administrative programs, policies and procedures and prepare plans for revision; coordinate the exchange of information and opinions with others to formulate policy and procedures; apply multiple, complex program regulations, policies and procedures and select alternative methods that affect the manner and speed with which program activities occur; interpret and apply broad and ambiguous statutes and regulations; compute ratios, rates, and percentages; decompose problems into constituent parts; interview users to identify needs; make decisions and use independent judgment (independently choose appropriate action after reviewing alternatives). Skill in: working with computer programming staff to test and implement computer systems changes; analyzing information, problems, or practices to identify relevant concerns, patterns, tendencies, and relationships, and formulate logical conclusions; writing concise, logical, grammatically correct analytical reports; speaking on a one -to -one or group basis using appropriate vocabulary and grammar to obtain information, explain policies and procedures, and persuade others to accept or adopt a specific opinion or action; negotiating and exchanging ideas, information, and opinions with others to formulate policies and procedures and reach consensus; organizing materials, information and resources systematically to optimize efficiency; developing, analyzing and interpreting program requirements for management or other agency staff;

Nice To Haves

Knowledge of Smartsheet platform.

Responsibilities

Provide IT Technical Support for the Bureau of Behavioral Health Wellness and Prevention (BBHWP) systems.
Research, business flow, analysis, evaluation, creation, data collection, testing and troubleshooting, documentation, and maintenance on the functionality of the various BBHWP program applications.
Educational training of internal State employees, external behavioral health and substance abuse prevention agencies, providers, and Vendors.
Support Nevada’s Mental Health and Substance Use focal points: Treatment Episode Data Set (TEDS), Client -Level Data (CLD) and Uniform Reporting Systems (URS); Inventory of Treatment Facilities (I -TF) and the National Substance Use and Mental Health Services Survey(N -SUMHSS).
Analyze business processes by maintaining documentation of agency business processes, developing procedural alternatives in the absence of properly operating software, identifying work processes that may be automated, researching and evaluating computer hardware and software needs, defining potential benefits of proposed system or deficiencies to be corrected in the existing system, proposing business process improvements, and defining and documenting data definitions and relationships to be used in the foundation of systems development.
Develop requirements by participating in agency program planning; determining business function and end -user requirements through consultation with end -users, technicians, vendors, management, and others; conducting detailed alternative analyses; developing written requirements for proposed systems and applications; writing technical requirements for grant proposals as required; and preparing documentation for the computer system manual.
Monitor financial aspects of system development by participating in recommending and justifying resource allocations and expenditure decisions, participating in budgeting, preparing purchase requests, tracking and recording expenditures, and tracking project progress and costs.
Test systems functionality by preparing test plans and participating in quality assurance.
Monitor system implementation by participating in procedure development and evaluation, preparing end user procedures, devising and implementing procedure modifications, developing transition plans, developing training material, and participating in training development and presentation for a variety of agency programs and applications.
Analyze the regulatory environment by reviewing new and revised federal and State laws, regulations, and agency policies and interpreting their effect on the program area.
Coordinate with other professional staff by initiating system work requests, assisting staff in developing bridging specifications to program areas that interact with computer processes and output, and working with programmers to test and support the implementation of system changes.
Perform related duties as assigned.