IT Business Systems Analyst-Level 2

AP Recruiters & Associates•Juno Beach, FL

21h

About The Position

Our client is seeking an experienced IT Business Systems Analyst specializing in Knowledge Base Migration to support the hands-on migration of our knowledge base from its current platform to Confluence Cloud. This is a tactical, execution-focused role that combines advanced business analysis skills with deep technical expertise in Confluence. You will work directly with the Change and Knowledge Management Lead and collaborate closely with cross-functional teams to ensure a smooth transition of content and functionality. In this role, you will analyze business processes and practices to focus the design and implementation of information technology solutions that meet customer needs and business initiatives. This position requires specialized depth and expertise, with the ability to interpret business issues and recommend best practices while solving complex problems independently.

Requirements

Education: Bachelor's degree in a related field (Computer Science, Information Systems, or Business Administration)
Experience: 6-10 years of experience in business analysis, IT systems analysis, and technology implementation
Extensive experience with Confluence Server and Cloud
Proficiency in Confluence macros (both versions)
Strong understanding of Confluence capabilities and limitations
Technical Skills: Solid understanding of HTML and CSS for custom page formatting and design
Demonstrated ability to create and manage page templates for consistent branding and layout
Proficiency in business intelligence tools such as SAP, BOBJ, and BPC
Strong understanding of project management processes and principles
Experience in IT budget forecasting
Core Competencies: Strong eye for design and user experience, with ability to create visually compelling and intuitive pages
Problem-solving skills to address migration challenges and find creative cloud-based solutions
Excellent organizational skills with ability to manage multiple tasks and priorities effectively
Strong written and verbal communication skills
Collaborative team player who contributes ideas while integrating feedback from others
Detail-oriented with commitment to quality and accuracy

Nice To Haves

Familiarity with Confluence migration tools and processes
Experience with out-of-the-box vs. apps, plugins, or add-ins to extend Confluence functionality
Knowledge of accessibility standards and responsive design principles

Responsibilities

Execute migration tasks from current platform to Confluence Cloud, ensuring content integrity and functionality
Develop functional specifications by translating business requirements into clear and concise functional documentation
Convert platform-specific elements (macros, custom HTML, widgets) to cloud-compatible solutions
Build and refine page templates that maximize usability, visual appeal, and brand consistency
Optimize page layouts and navigation structures for improved user experience
Apply proficient understanding of taxonomy, labels, and information architecture to improve user experience
Leverage Rovo to improve user access to information
Perform testing and validation by collaborating with QA teams to define test scenarios and validate solutions against business requirements
Test migrations and configurations before production deployment
Implement out-of-the-box features in Confluence Cloud to replace or enhance current functionality
Apply design best practices to create compelling, user-friendly pages
Monitor and evaluate solution performance by tracking and measuring the effectiveness of implemented solutions
Document processes, configurations, and template standards for ongoing maintenance
Collaborate with team members to coordinate tasks, share progress, and ensure successful migration completion
May lead functional teams or projects as recognized expert in the area