IT Business Relationship Manager

SAS•Cary HQ, NC

2d•Hybrid

About The Position

IT Business Relationship Manager- Hybrid | Cary, NC We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. If you’re looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you’ll find it here. We’re recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Cloud and Information Services (CIS) Business Operations team is looking for an IT Business Relationship Manager to help ensure strategic alignment between business and CIS strategic plans. You will join a dynamic team and partner with Finance leaders to optimize the application portfolio, right‑size technology spend, modernize business processes, and leverage AI and automation to improve efficiency, insight, and outcomes. As an IT Business Relationship Manager, you will: Act as a senior-level partner to Finance on their strategic use of technology. Build business cases for new technology solutions with clear ROI and alignment to goals. Lead Application Portfolio Management activities for assigned business units, including assessing application value and identifying opportunities to consolidate or modernize solutions. Partner with Enterprise Architects to develop target-state roadmaps. Help optimize software budgets, including spend transparency and cost optimization. Identify opportunities to use AI and automation to streamline business processes. Act as a trusted partner to key business partners and escalate their concerns, as needed. Conduct periodic Business Reviews to share CIS deliveries, adjust technical roadmaps and assess customer satisfaction with CIS services. Maintain knowledge of assigned business areas, their processes, data, and systems, including industry best practices. For this specific position, that is focused on Finance. Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Requirements

Overall, 5+ years of working Experience.
A proven ability to build relationships effectively at the Director, VP and C-level.
Experience managing or influencing software budgets and Application Portfolio Management.
Experience with ERP and Financial Systems.
Excellent analysis, negotiation, collaboration, facilitation, and presentation skills, including the ability to speak at an appropriate technical and business level for the audience.
Equivalent combination of related education, training and experience may be considered in place of the above qualifications.

Nice To Haves

Ability to stay connected to external market trends and map to internal business processes.
Experience with Organizational Change Management and effectively driving change.
Familiarity with implementing AI-enabled automated business processes.
Familiarity with IT as a service provider to a large enterprise.
Able to act on ambiguous ideas to resolve confusion and drive to successful outcomes.

Responsibilities

Act as a senior-level partner to Finance on their strategic use of technology.
Build business cases for new technology solutions with clear ROI and alignment to goals.
Lead Application Portfolio Management activities for assigned business units, including assessing application value and identifying opportunities to consolidate or modernize solutions.
Partner with Enterprise Architects to develop target-state roadmaps.
Help optimize software budgets, including spend transparency and cost optimization.
Identify opportunities to use AI and automation to streamline business processes.
Act as a trusted partner to key business partners and escalate their concerns, as needed.
Conduct periodic Business Reviews to share CIS deliveries, adjust technical roadmaps and assess customer satisfaction with CIS services.
Maintain knowledge of assigned business areas, their processes, data, and systems, including industry best practices.

Benefits

Comprehensive medical, prescription, dental and vision plans.
Medical plan options include: PPO with low annual deductible and copays.
HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There’s a pharmacy too!
Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
An industry-leading 401k plan.
Tuition Assistance Program and programs and resources to support your development
Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
Volunteer Time Off, parental leave and unlimited paid sick days.
Generous childcare benefits for all full-time employees.