IT Business Relationship Manager - Remote

Gentiva Health Services•Atlanta, GA

56d•Remote

About The Position

Drive Innovation. Strengthen Partnerships. Deliver Business Solutions. We are seeking an IT Business Relationship Manager to join our team. This position reports directly to the Senior Manager, IT Business Solutions and plays a key role in project management, requirements gathering, testing, and Tier 2 support. You will lead the Business Analyst team, managing assignments, prioritizing deliverables, and creating an environment for their success and professional growth. This role serves as the bridge between technical teams and business stakeholders to ensure alignment, efficiency, and successful delivery of IT initiatives.

Requirements

Strong planning and project management abilities.
Proficient in Microsoft Office Suite and project management tools.
Ability to manage multiple tasks and shifting priorities in a fast-paced environment.
In-depth knowledge of systems, applications, and development/testing methodologies.
Familiarity with Project Life Cycle, System Development Life Cycle, and Change Management best practices.
Strong understanding of the business areas supported.
Decisive, with excellent delegation, time management, and organizational skills.
Effective communicator with excellent reporting capabilities.
Bachelor's degree in Information Technology or related field preferred.
3-5 years' experience as a business analyst or in a related testing/support role.
2+ years project management experience preferred.

Nice To Haves

Experience with clinical systems implementation is a plus.
PMP certification preferred.

Responsibilities

Maintain strong business partner relationships by consulting with key stakeholders on solutions and management decisions. Act as liaison between business experts and project teams.
Provide Tier 2 support for applications, escalating unresolved items to appropriate teams.
Collaborate with installation teams, technology groups, user support teams, and vendors as needed.
Manage multiple projects and assignments, both collaboratively and independently.
Gather data, perform analysis, and provide project management from planning to reporting.
Coordinate resources and vendors to deliver projects on time, within scope, and within budget.
Document business requirements and communicate them effectively to development teams.
Analyze feature requirements and recommend enhancements for improved product efficiency.
Participate in technical requirements and design sessions.
Plan, design, and execute tests of software features, including UI, business logic, and data access.
Perform quality assurance and user acceptance testing to ensure products meet business needs.
Stay current on industry trends and business developments.
Provide updates on defect resolution and project progress.
Deliver functional and technical support to software users.
Mentor and guide team members to foster skill development.

Benefits

Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)