IT Customer Business Analyst APP/DEV

MMC Group • Dallas, TX

14d • Hybrid

About The Position

A highly structured, enterprise technology organization is seeking a Business Analyst to join a mobile application team supporting customer-facing initiatives. This is a role within an established program, offering long-term stability, visibility to leadership, and the opportunity to influence the roadmap for a widely used mobile platform. The ideal candidate brings strong communication skills, a collaborative mindset, and experience supporting technology projects within large, complex environments.

Requirements

• One year or more of experience in business analysis, technology consulting, PMO support, or mobile application projects is preferred.
• Strong communication and stakeholder management
• Project and backlog management
• Ability to influence cross-functional teams in a structured, consensus-driven environment
• Bachelor's degree required

Nice To Haves

• Experience with technology upgrades, SDLC workflows, UI/UX best practices, and mobile application development processes
• Familiarity with regulated or utilities industries
• Diplomatic, polished communication style suitable for executive audiences
• Detail-oriented, thorough, and proactive
• Collaborative with the ability to balance competing priorities
• Passion for UI/UX and continuous improvement
• Primary stack involves Angular/Ionic mobile applications
• Experience in large, regulated industries is valuable
• Work will support ongoing mobile application roadmap and UI/UX modernization initiatives

Responsibilities

• Requirements Gathering and Documentation
• Meet with business and technical stakeholders to understand needs.
• Document and validate requirements and create clear, well-defined user stories with acceptance criteria.
• Build and maintain an actionable backlog for development teams.
• Stakeholder Alignment
• Serve as the liaison between technical and business teams.
• Facilitate clarity around objectives, dependencies, and expected outcomes.
• Deliver status updates through presentations, analytics reports, and ad hoc communication.
• Backlog and Change Management
• Groom the backlog, refine stories, and track progress.
• Manage requirement changes throughout the project lifecycle.
• Scrum Support
• Participate in Agile ceremonies.
• Ensure stories are properly prioritized, sprint-ready, developed, deployed, and tested.
• Process Analysis and Improvement
• Evaluate existing processes and identify improvement opportunities.
• Design new workflows or enhancements in collaboration with technical partners.
• Prioritization and Planning
• Determine feature and request prioritization based on business value and strategic alignment.
• Quality Assurance Interaction
• Partner with QA teams to validate functionality, prioritize bugs, and support testing.
• Conduct basic independent validation of features.
• Technical Awareness
• Familiarity with Angular/Ionic frameworks is helpful.
• Ability to read architecture diagrams and understand basic data patterns is preferred.
• Working knowledge of APIs, including GET/POST concepts and payload examples, is advantageous.
• First 90-Day Deliverables
• Gain familiarity with the customer base, application functionality, stakeholders, and technical team members.
• Deliver status presentations, analytics summaries, and user stories supporting 2026 roadmap features.

Benefits

• MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage
• Life and disability insurance
• Additional voluntary benefits

What This Job Offers

• Career Level: Mid Level