IT Billing Administrator

Cook's Pest Control•Decatur, AL

About The Position

The IT Billing Administrator is responsible for managing and validating all IT-related invoices to ensure accuracy, compliance with contracts, and proper financial coding. This role serves as a key liaison between IT and external vendor billing, ensuring timely resolution of billing discrepancies and accurate allocation of costs to the appropriate accounts.

Requirements

Associate’s or bachelor’s degree in Business, Information Systems, or a related field, with 2–4 years of experience in billing administration, accounts payable, accounting support, or IT financial operations.
Strong understanding of invoice processing, general ledger coding, and financial controls.
Experience working with vendors and resolving billing disputes.
Proficiency with Microsoft Office, particularly Excel
Excellent attention to detail, organizational skills, and ability to manage multiple projects and deadlines simultaneously.
Strong written and verbal communication skills, with the ability to clearly document and explain billing issues.

Nice To Haves

experience with IT asset or telecom expense management tools is a plus.

Responsibilities

Review, validate, and reconcile all IT invoices, including hardware, software, licensing, maintenance, telecom, cloud services, and managed services.
Ensure invoices align with contracts, purchase orders, and service-level agreements.
Identify billing discrepancies, errors, or overcharges and proactively open, track, and resolve disputes to completion.
Communicate directly with partners regarding billing questions, corrections, credits, and account adjustments.
Assign and verify correct cost centers and project codes for all IT expenses in accordance with accounting policies.
Ensure invoices are processed in a timely manner to meet payment deadlines and avoid service interruptions or late fees.
Maintain organized records of invoices, dispute documentation, approvals, and correspondence for audit and compliance purposes.
Prepare billing approval packets and supporting documentation for review by IT leadership.
Support budgeting and forecasting activities by providing invoice data, spend summaries, and variance explanations as requested.
Collaborate with IT leadership, procurement, and finance to continuously improve billing accuracy and processes.