IT/AV Technician

TRYON EQUESTRIAN PROPERTIES LLC•Mill Spring, NC

About The Position

We are looking for a skilled Information Technology / Audiovisual Technician to provide fast and professional technical assistance for audio/video systems, computer systems, and networking. The Information Technology / Audiovisual Technician must have solid technical knowledge, production experience, and be able to communicate effectively to the end user. They must also be customer-oriented and patient when dealing with difficult customers. The Information Technology / Audiovisual Technician will troubleshoot all audiovisual and information technology issues, including live PA, audio, video, software, hardware, and networking.

Requirements

Ability to effectively communicate
Ability to multi-task and work well under pressure.
Strong analytical and problem-solving skills.
Excellent customer service and interpersonal skills.
Excellent organizational and follow-up skills with strong attention to detail.
Knowledge of the installation, configuration, and troubleshooting of PC hardware components.
Knowledge of and experience with PC and Mac operating systems.
Knowledge of various commonly used Windows and Mac OS desktop/server applications.
Knowledge of Google applications.
Familiarity with supporting and troubleshooting mobile devices.
Experience with systems administration, including system maintenance, workstation support, security services, and Active Directory.
Familiarity with networking technologies, and network troubleshooting.
knowledge of live production.
knowledge of audio and video equipment.
Competence with hand and power tools.
Competence with the installation of audio equipment and electronics.
Live Audio Production
High school or equivalent (Required)
IT / AV: 2 years (Preferred)
The ability to lift 50-75 pounds on a regular basis.
The ability to work outdoors in all seasons, even during inclement weather.
The ability to climb ladders and work in high places.

Nice To Haves

Associate degree in Computer Science or a related field (preferred).

Responsibilities

Handle concurrent requests and multitask.
Professionally interact with all areas and levels of the company.
Troubleshoot network issues, hardware issues, printer issues, and software issues for a variety of programs and operating systems.
Receive calls for assistance from staff by phone, email or in person and to log, resolve, or distribute those calls to the appropriate staff members.
Perform hands-on updates, repairs, configuration, and end user training of corporate information technology equipment, to include Computers, Mobile Devices, Multi-Function Copiers, Telecommunication/Collaboration devices, and Audio/Visual technologies.
Setup and operate the PA and lighting equipment for live events.
Repair and maintain audio equipment.
Perform installations involving mounting racks, amplifiers, speakers, and pulling speaker cables.
Perform installations involving pulling and terminating CAT cable, as well as setting up and neatly installing electronic components.