IT Associate

HRP Associates Inc•Farmington, CT

4h•Onsite

About The Position

HRP Associates, Inc. is growing, and we have an immediate full-time IT Associate opportunity in our Farmington, Connecticut office for an individual with 3-5 years of experience in IT. The IT Associate will work under the supervision of the IT Director and guidance of Senior IT Associates to help realize the company’s technical vision and aid in all aspects of the company’s technology development, strategic direction, and future growth in a safe and secure manner. If this sounds like the career move you have been waiting to make and if you meet our qualifications, we want to talk with you! The vision of HRP Associates, Inc., is reliant on the expertise of our dedicated professionals who provide excellent consultation to our loyal clientele. We lead the industry in our commitment to employee growth and satisfaction in a positive, gratifying, and challenging workplace environment. We offer professional development opportunities, competitive salaries, and an excellent benefits package to qualified employees. We are always searching for top talent to join our growing team throughout HRP’s various locations. We constantly promote a fun and dynamic company culture, as well as a great work-life balance. Ideal candidates will enjoy working in team settings, participating in company-wide events and outings, possess a positive attitude, and can relate to our internal cultural motto of, “Work hard, play hard!” HRP Associates, Inc. is a full-service environmental engineering and hydrogeology firm headquartered in Farmington, CT, with regional offices in Derby (CT); Plymouth, Massachusetts; Saint Charles, Missouri; Clifton Park, New York; Greenville & Charleston, South Carolina; and Winston-Salem, North Carolina. We also have satellite offices in Charlotte, North Carolina; San Diego, California; and Houston, Texas. HRP's staff of professionals includes chemical, civil, geotechnical, and environmental engineers; inspectors; geologists; hydrogeologists; and industrial hygienists. For more information on job postings in all our offices and to find out more about the company, please visit our website at www.hrpassociates.com and our YouTube channel at https://www.youtube.com/c/HRPAssociatesInc. HRP is an Equal Opportunity/Affirmative Action Employer.

Requirements

Fluent with Microsoft Windows 11 OS (Windows Server & Linux OSs is a plus)
Microsoft Active Directory and Azure Active Directory user and device management
Experience troubleshooting Windows software and applications
Software/Hardware/Network diagnostics experience
Familiar with Microsoft 365 apps (Office suite)
Basic network troubleshooting and diagnostic skills
Basic concepts of cybersecurity
Comfortable with handling support requests from staff
Willingness to learn other IT related skills
Bachelor’s degree in an IT related field and/or appropriate certifications/work experience

Nice To Haves

Familiarity with Dell hardware is a plus

Responsibilities

Respond to staff requests for support on software/hardware
Diagnose hardware and network issues
Troubleshoot software/OS issues
Interact with vendor support for complex problems or for warranty claims
Set up user accounts and computers for staff
Maintain and update staff computers
Oversee mobile device management and ordering
Respond and remediate phishing/spam emails
Perform server, network and database installation and maintenance
Aid in the evaluation, implementation and rollout of new technologies, services and solutions
Maintain compliance with regulatory requirements, client contracts and cybersecurity best practices