IT Assistant
About The Position
IT Technician/Support Location: Vernon, CA (in-house/on-site) Compensation: $25-27/hr Responsibilities: Respond to employee inquiries and incidents in a timely and professional manner. Provide technical support and troubleshooting for hardware, software, and network-related issues. Diagnose and resolve technical issues in a timely manner. Maintain accurate and detailed records of interactions and issue resolutions. Install, configure, and update software applications, as well as assist with system updates. Assist in setting up new user accounts, permissions, and access to various systems. Collaborate with team members to continuously improve support processes and documentation. Perform other related duties as assigned.
Requirements
- Experience in IT support role.
- Strong problem-solving skills and the ability to think critically under pressure.
- Intermediate knowledge of operating systems, network protocols, and hardware components.
- Familiarity with remote desktop applications.
- Must be in the office
Responsibilities
- Respond to employee inquiries and incidents in a timely and professional manner.
- Provide technical support and troubleshooting for hardware, software, and network-related issues.
- Diagnose and resolve technical issues in a timely manner.
- Maintain accurate and detailed records of interactions and issue resolutions.
- Install, configure, and update software applications, as well as assist with system updates.
- Assist in setting up new user accounts, permissions, and access to various systems.
- Collaborate with team members to continuously improve support processes and documentation.
- Perform other related duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
