IT Asset Technical Coordinator

Caris Life Sciences•Phoenix, AZ

About The Position

At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives. We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do. But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose. Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins. Position Summary The IT Asset Technical Coordinator maintains the daily lifecycle of company-issued technology, including tracking, inventory, deployment, reclamation, and secure disposal. You’ll maintain accurate asset records, ensure license compliance, and support productivity for both onsite and remote users. Responsibilities include coordinating hardware and software inventories and procurement needs with senior ITAM staff, suggesting requirement changes, and processing secure asset disposition tasks. As part of the ITAM team, this role acts as a liaison providing functional and operational logistics between IT Specialists, the ITAM team, and business units to optimize asset usage and availability, performance monitoring and inventory management.

Requirements

High School diploma or associate degree combined with 4+ years’ relevant experience managing hardware and software fulfillment, tracking and inventory.
2+ years of experience in IT asset management, inventory control, technical coordination or Technical Specialist role.
Strong understanding of IT hardware and software concepts, asset lifecycle management, and industry best practices.
Proficiency with asset management systems, stockroom efficiency for streamlined fulfillment and maintaining IT asset audit and compliant controls.
Excellent organizational and analytical skills with attention to detail.
Effective communication and interpersonal abilities to interact with diverse teams.
Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
Familiarity with ITIL or similar frameworks is a plus.

Nice To Haves

Experience with asset lifecycle tracking and CMDB.
Knowledge of software licensing models and compliance requirements.
Problem-solving aptitude and proactive approach to process improvement.
Ability to train staff on asset management policies and tools.
Certifications: ITIL 4 Foundation; IAITAM (CSAM/CHAMP/CITAM); CompTIA A+, JAMF 200+.
PowerShell/Bash/Python basics for automation and reporting.

Responsibilities

Maintain and update comprehensive inventory of all IT assets, including computers, servers, network devices, software licenses, peripherals, and mobile devices.
Coordinate the procurement, deployment, transfer, and retirement of IT assets, following established procedures and best practices.
Conduct regular audits of asset inventory to ensure accuracy and compliance with audit and compliance requirements.
Monitor asset utilization to identify underused or obsolete equipment, recommending appropriate actions for optimization or disposal.
Work closely with IT support teams to facilitate asset installations, upgrades, repairs, and replacements.
Develop and maintain asset management documentation, including standard operating procedures, user guides, and compliance reports.
Support software license management and ensure compliance with vendor agreements and legal requirements.
Respond to asset-related inquiries and provide technical guidance as needed.
Assist in planning and executing IT asset refresh projects and technology rollouts.
Provide hands-on technical assistance for IT projects, including but not limited to setup for equipment such as trade shows, conferences and office moves.
Participate in technology road mapping and UAT for new or changes in the technology offerings.
Maintain standard software catalogs, coordinating with Information Security for approved applications.
Receive, stage, and kit equipment; organize stockroom locations; handle RMAs and depot repairs.
Prepare and ship equipment to other Caris office locations as needed with appropriate documentation and tracking coordinating with site recipients for receipt.
Perform secure data sanitization and assist with e waste secure disposal through approved recycle vendors obtaining certificates of destruction that meet necessary regulatory and compliance requirements.
Support and provide necessary documentation for internal/external audits and IT controls monitoring.
Assist with the fulfillment of asset requests and break/fix tickets within SLAs; partnering with Technical Specialists and cross-functional team members.
Publish weekly/monthly dashboards on inventory accuracy, fulfillment times, license usage, refresh status, and ongoing spending bringing visibility to any changes in trends for budgeting considerations.