About The Position

The IT Asset and Configuration Management (ITACM) Manager is responsible for overseeing all aspects of IT Asset and Configuration Management processes. This role ensures the effective tracking, maintenance, and governance of IT assets and Configuration Items (CIs), while maintaining compliance with contractual requirements and industry best practices. The ITACM Manager will lead inventory management, enforce configuration standards, and collaborate across teams to optimize service delivery and performance.

Requirements

  • Experience managing assets and Configuration Items (CIs) and their processes
  • Experience managing annual inventory
  • ITIL Certification
  • Secret Clearance with ability to obtain a TS/SCI

Nice To Haves

  • Experience managing Service Asset and Configuration Management (SACM) processes in a managed services environment, including annual inventory execution

Responsibilities

  • Manage IT Asset and Configuration Management processes (SACM) in alignment with ITIL practices.
  • Oversee the lifecycle of IT assets and CIs, ensuring accurate records, reporting, and compliance.
  • Manage and execute annual inventory activities at a scale
  • Establish and maintain configuration baselines to support service management and change control processes.
  • Collaborate with service delivery teams to ensure integrity, accuracy, and accountability of configuration data.
  • Provide reporting and analysis on assets, CIs, and inventory performance to stakeholders.
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