Configuration Management Lead- Configuration and Infrastructure

Leidos • Camp Springs, MD

7d

About The Position

Leidos Digital Modernization sector is seeking an experienced Configuration Management Lead to support the configuration and infrastructure of the USCIS Enterprise Automation & Unified Task Orchestration (eAUTO) contract —delivering 24×7 IT services that integrate automation, cloud, hosting, and unified communications for 30,000+ end‑users. As the Configuration Management Lead you will safeguard the integrity of USCIS’s mission-critical IT baselines and drive the automation that keeps thousands of systems in sync. In this high-visibility role you’ll own the enterprise CMDB, craft policy, and integrate DevSecOps pipelines that feed real-time configuration data to decision-makers.

Requirements

• Bachelors degree and 5+ years of IT requirements management, configuration management, change management or Systems Engineering experience
• 4+ years’ as a team lead or equivalent experience in enterprise Information Technology (IT) Configuration Management, metrics and reporting, experience in configuration and change management principles.
• Working knowledge of Jenkins, configuration management database (CMDB), code packaging, Jira, Salesforce, ELK, Git Hub, AWS and basic Unix commands.
• Experience maintaining baseline and Configuration Management Database (CMDB) using platforms such as ServiceNow or Remedy required.
• Experience on maintaining the baseline for efforts using Agile and DevOps methodologies.
• Experience maintaining the baseline for cloud-based systems preferred
• Advanced experience using configuration management database (CMDB) to onboard new hardware/software technologies accurately and confirm that items are correctly documented
• DHS Public Trust Security Clearance

Nice To Haves

• Amazon Web Services (AWS) Certifications
• Experience working on USCIS contracts and mission environments

Responsibilities

• Overall responsibility for managing the CM team, priority, status, and deliverables
• Minister the enterprise Change Management program and interface with DHS ICCB.
• Conduct daily Virtual CABs achieving 99 % same-day processing and automate VCAB minutes in ServiceNow.
• Generate weekly and quarterly change-volume metrics; integrate CM oversight into AWS resources.
• Review/approve CRs in ServiceNow/ServiceHUB within 1–7-day SLA. Support break-fix/emergency changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees